Uxbridge, UB8
4.9/5, 638 reviews
97% recommended
88% sales valuation accuracy
99% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

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“Scott-review...”

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Mar 05,2019
Minithumbup
Scott Sharples
By: 'Agnieszka'
Mar 05,2019
0 people found
this helpful
Scott is a very professional individual. He was always helpful and responsive to my queries. There was no communication issues.
Comment on agent fees
Good
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Opening Hours
Address

Cameron Estate Agents
195 High Street
Uxbridge
Middlesex
UB8 1LB
01895 252000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 99% £195,000 £2,920,000
Lettings 94% 96% £450 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
219 4 287 8 32 1 54 3 27 3
Areas covered
  • UB8
  • UB10
  • UB7
  • UB5
  • WD3
  • HP10
  • UB3
  • HP11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA NALS DPS TDS SAGEagent
Latest Properties
Images & Videos

“We are newcomers to the UK. We struggled to f......”

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Jun 19,2023
Minithumbup
Jaleel
By: 'Lau'
Jun 19,2023
0 people found
this helpful
We are newcomers to the UK. We struggled to find a house until we met Jaleel Liaqat in Cameron Uxbridge. He helped us find a house straight away. He is really helpful and reliable....
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“Great service...”

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May 12,2023
Minithumbup
Scott Sharples
By: 'Danielle'
May 12,2023
0 people found
this helpful
As always Cameron’s lettings department have acted quickly in finding a tenant. Scott, has kept me updated from start to finish and was professional as ever....
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“thank you very much to the cameron agency. e......”

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May 02,2023
Minithumbup
Jaleel
By: 'Geanina'
May 02,2023
0 people found
this helpful
thank you very much to the cameron agency. especially Scott was very kind and they did everything possible to have the documents ready very quickly. and I also thank Jaleel for his attention. Cameron agency, you are the best...
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“My experience with Cameron has been great. Sc......”

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Oct 14,2022
Minithumbup
Scott Sharples
By: 'Sarah Tahir'
Oct 14,2022
0 people found
this helpful
My experience with Cameron has been great. Scott was very helpful, efficient, accommodating and made it so much easier for me with the documentation and the whole process. The best thing is that he is always there to answer any queries which is relieving. Would ...
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“Scott Sharples was very accommodating to my n......”

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Mar 30,2022
Minithumbup
Scott Sharples
By: 'Fathimath'
Mar 30,2022
0 people found
this helpful
Scott Sharples was very accommodating to my needs and ensured everything went smoothly from beginning till I got my apartment....
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“Nice rent...”

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Mar 03,2022
Minithumbup
Muhammed
By: 'Jacob'
Mar 03,2022
0 people found
this helpful
Assisted by Muhammed, really good experience. Got the newest flat information at the first time. Will use again in future....
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“The worst experience ever.I bought the flat ......”

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Feb 11,2022
Minithumbdown
By: 'Mariyan Hristov'
Feb 11,2022
0 people found
this helpful
The worst experience ever. I bought the flat off plan from them and let them let out the flat. I lost money all they way trough both experiences. AVOID AT ALL COST !!!...
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By: Ketan Tailor
Feb 11, 2022
View all comments (1)
Dear Mariyan, I am sorry to hear of your displeasure, you requested for our agency to demand and collect rent before it was due for the second half of the tenancy, the correct process was explained to you and though you were not to agree our agency approached and agreed for the tenant to pay. We also advised the the tenant can not be thrown out of the apartment and that correct notice would need to be served in line with the tenancy agreement, The tenant has agreed to leave the apartment as she ...

“Mr Sharples is very helpful and professional ......”

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Nov 17,2021
Minithumbup
Scott Sharples
By: 'Daisy'
Nov 17,2021
0 people found
this helpful
Mr Sharples is very helpful and professional . He help me find a lovely apartment to live. Whenever I have problems he always act so quickly. I really appreciate this....
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“Thank you Stefan...”

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Oct 21,2021
Minithumbup
By: 'Ahmed Alobidi'
Oct 21,2021
0 people found
this helpful
worked with Stefan Baisden ,has been Very polite and extremely helpful, professional ,efficient in the purchase of my new flat. I'll highly recommend him..... Thank you Stefan...
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“Absolute disgrace of an 'agency'....”

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Aug 10,2021
Minithumbdown
By: 'Jyoti'
Aug 10,2021
1 people found
this helpful
Absolute disgrace of an 'agency'. The agents at Cameron are nothing but liars! I was told that I was purchasing a new build apartment with a car parking space allocated especially for me. This was supposedly 'secured' and 'approved', however, it later transpired that this ...
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By: Clive Edwards MNAEA
Aug 12, 2021
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Jyoti Your review is a gross misrepresentation of the truth. Quite why you would choose to write a post like this when the matter is ongoing with a view to a resolution makes no sense. You subsequently withdrew from the sale after agreeing to proceed without a parking space. You then demanded a refund of all your costs. Cameron are Professional Agents and members of the MNAEA MARLA and the TPO. Our outstanding reputation can be referenced by the 1000+ 5 star reviews. Clive Edwards ...

“Highly recommended...”

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Aug 03,2021
Minithumbup
By: 'Agnes'
Aug 03,2021
0 people found
this helpful
I am currently in process of buying the property as first-time buyer. Stefan is approachable, professional, friendly, and very responsive. I highly recommend him....
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“Property rental...”

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Jul 21,2021
Minithumbup
Scott Sharples
By: 'Norbert'
Jul 21,2021
0 people found
this helpful
When looking for property to rent I came across Cameron letting agency. Person that dealt with the whole process since viewing till the finalising the agreement was Scott Sharples. Could ask for more professional and reliable guy to deal with. Everything was very smooth and ...
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“After looking around for flats for a few week......”

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Jun 18,2021
Minithumbup
Scott Sharples
By: 'Murea'
Jun 18,2021
0 people found
this helpful
After looking around for flats for a few weeks, I found some possible places I liked. I met Scott and he showed me around, but i decided not to move in. After carefully assessing my needs, Scott helped my find my perfect apartment and even ...
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“Thank you Stefan,You've been most helpful a......”

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May 31,2021
Minithumbup
By: 'J.Owczarski'
May 31,2021
0 people found
this helpful
Thank you Stefan, You've been most helpful and stepped well outside the standard agent's duties to find us our dream property. All the best Janusz...
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“Worst Experience...”

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Apr 19,2021
Minithumbdown
Scott Sharples
By: 'Yasmine'
Apr 19,2021
0 people found
this helpful
This is the worst agency to work with. At first they appear to be very involved and engaged but it turns out all they cared about was getting the flat out of their hands and for me to pay for it. I have had the ...
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By: Scott Sharples
Apr 20, 2021
View all comments (1)
Dear Yasmine, Thank you for review I am shocked with the content which contains many omissions and inaccuracies and is little reflection of the true circumstances of your Tenancy. Once you took possession of the subject property, you found out from your employer you were able to work from home, so did not need the apartment to be close to work. Within three weeks of occupation, you decided you wanted to leave despite signing a legally binding tenancy agreement for 12 months. At Cameron ...

“Amber was a delight. Would strongly recommend....”

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Apr 16,2021
Minithumbup
By: 'Anthony'
Apr 16,2021
0 people found
this helpful
Amber was a delight. She's a charismatic, knowledgeable and energetic person; that helped my partner and I not only find a great home, but helped ease our transition during trying times. She was professional, handling all and any queries swiftly and efficiently. She was also ...
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“Great help, smooth moving in very professiona......”

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Apr 13,2021
Minithumbup
By: 'Malika'
Apr 13,2021
0 people found
this helpful
Great help, smooth moving in very professional. I would definitely recommend dealing with Amber. She is listening, reactive and very helpful...
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“Renting property in Cameron is a wonderful ex......”

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Apr 13,2021
Minithumbup
By: 'Yiran'
Apr 13,2021
0 people found
this helpful
Renting property in Cameron is a wonderful experience with the responsible person in there. If I have any questions Cameron always be there with patient to give us help. And also they give us a lovely property and life experience in UK....
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“As a first time buyer who knew nothing about ......”

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Apr 09,2021
Minithumbup
By: 'Hesham'
Apr 09,2021
0 people found
this helpful
As a first time buyer who knew nothing about the process of buying a new flat, Stefan Baisden was really helpful, friendly and explaining all the details and how the whole buying process will be. He was also very reassuring and answering every single inquiry ...
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“Great Team To Work With....”

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Apr 01,2021
Minithumbup
By: 'Yalda'
Apr 01,2021
0 people found
this helpful
I used Cameron Estate Agent for buying my property and it was by far the best experience of buying a property. Fantastic team to work with and provide great service. Stefan was very professional, friendly, was attentive and responded to communication quickly. It was a ...
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“I highly recommend Stefan Baisden for his pro......”

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Apr 01,2021
Minithumbup
By: 'RC'
Apr 01,2021
0 people found
this helpful
I highly recommend Stefan Baisden for his professionalism, patience, excellent customer care and negotiating skills throughout my journey in purchasing a property though Cameron...
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“very responsible for the whole process during......”

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Mar 24,2021
Minithumbdown
By: 'kyle'
Mar 24,2021
0 people found
this helpful
very responsible for the whole process during the time when we rented.And excellent attitude and ability also make us feel comfortable and safe.very nice option to choose!...
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“Great company with great agents...”

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Mar 22,2021
Minithumbup
By: 'Georgia&Miquel'
Mar 22,2021
0 people found
this helpful
We have recently purchased a flat through Cameron agency and are very pleased with our agent Stefan. As first buyers we had a few questions and were interested in visiting a few sites before making a decision. Stefan was very friendly and gave us a ...
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“Superb Service...”

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Mar 13,2021
Minithumbup
Clive Edwards MNAEA
By: 'Maria'
Mar 13,2021
0 people found
this helpful
Fantastic team to work with , Stefan in particular who is a professional agent. He has made the process so smooth for us , will definitely recommend Cameron to anyone wishing to list , buy or let a property in Uxbridge....
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“Great team and great service by Cameron, help......”

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Mar 12,2021
Minithumbup
By: 'Rafia'
Mar 12,2021
0 people found
this helpful
Great team and great service by Cameron, helped me find what I was looking for and made the process easier and stress free for a first time buyer. Stefan, professional, friendly and polite.. absolute pleasure to work with....
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“Great agency – understanding and supportive!...”

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Mar 07,2021
Minithumbup
Clive Edwards MNAEA
By: 'Pallang'
Mar 07,2021
0 people found
this helpful
Compared to other local estate agencies, Cameron are easier to work with as they work with you and support you at every stage. Sales rep. Stefan Baisden has particularly been great, as he showed understanding, support and professionalism from day one. We are very happy ...
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“Stefan is a professional and easy to work with sales ......”

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Mar 02,2021
Minithumbup
By: 'Deepak'
Mar 02,2021
0 people found
this helpful
Stefan is a professional and easy to work with sales negotiator. He is diligent, easy to work with and gave great advice when purchasing the property....
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“Fantastic Service...”

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Mar 02,2021
Minithumbup
By: 'A. Dawes-Mullings'
Mar 02,2021
0 people found
this helpful
I was pleased with the service given by the agent. The service was professional and carried out in a manner that is of a high standard. The estate agent demonstrated experience and knowledgable about the process....
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“Splendid Service...”

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Mar 02,2021
Minithumbup
Scott Sharples
By: 'R.Mullings'
Mar 02,2021
0 people found
this helpful
I was guided through the process, and the agent was very kind and helpful from the very start. I was provided with all the relevant information, and professionalism was the order of the day. Scott Sharples offered insightful, courteous and professional service and provided answers ...
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“Respect and helpful...”

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Mar 01,2021
Minithumbup
Scott Sharples
By: 'Tariq'
Mar 01,2021
0 people found
this helpful
Scott agent was kind and helpful. He treat his customers respectfully and i am glad to meet him and deal with his office....
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Comment on agent fees
Good
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Staff picture Scott Sharples
(252)
Staff picture Michelle Mellars MARLA
(28)
Staff picture Clive Edwards MNAEA
(13)
Staff picture Charlotte Hood
(1)
Staff picture Muhammed
Staff picture Lily Meredith
(0)
Staff picture Louie

Tenant Fees

Overall Fees
£50 (inc. VAT), On Completion

LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment of Rent which remains outstanding for fourteen days or more. Interest will be payable after fourteen days until the date on which the Rent is actually paid.

VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending terms, re-protecting the security deposit (Subject to agreement)

EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or reasonable costs incurred by the letting agent due to an early termination (surrender) of the tenant agreement at the tenant’s request (Subject to agreement)

COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.

Payments in respect of utilities, communication services, TV licence and council tax.

Last updated on 31/05/2019, 4:43 PM by Scott Sharples - Assistant Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to [email protected] with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

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Branch - Uxbridge, UB8