100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Sep 29,2012
Sep 29,2012
31
people found
this helpful
this helpful
It is of no surprise that Lesley Greaves estate and letting agents are not participating in the 'Transparent Agent' scheme.
My partner and I were tenants in a property managed by this agent for twelve months. At the end of the tenancy and after we vacated the property, we were presented with two claims totaling £440.00 against our initial deposit which was being held by a deposit protection company.
The first claim for tidying up the garden which measured approximately 12 square yards was £220.00, and a second claim of £ 220.00 was for cleaning the carpets, which, incidentally, the condition was noted as 'Fair' on the check in inventory and 'Fair' on the final check out inventory.
We asked for sight of the receipts for this work and were presented with a quotation from the gardening company for £220.00 including VAT and what appeared to be an invoice from a carpet cleaning company again for £220.00.
Because we had moved to a property close by , we were able, with the permission of neighbors to look over the fence at regular intervals to see if any gardening work had been carried out, which it had not.
As it happens, the owner of the cleaning company is an old friend of mine, so, my suspicions aroused, I contacted him and asked if he had actually carried out the work at the property, and he said no. They were asked to quote for the work, which they did, and submitted a quotation but never heard any more. With further investigation, I found that the owner of the gardening company was a close personal friend of an employee at Lesley Greaves and that the gardening company are not actually VAT registered.
This story ran in The Guardian Newspaper money and property section; and needless to say Lesley Greaves did not attempt to continue with the fraudulent claims after publication.
The gardening company has since changed names, and the cleaning company are no longer asked to quote for work, but my friend really isn't that bothered because - in the past he was asked to submit quotes for many end of tenancy cleans from this agent but was never successful. And I am still considering taking further legal action against this agent
My partner and I were tenants in a property managed by this agent for twelve months. At the end of the tenancy and after we vacated the property, we were presented with two claims totaling £440.00 against our initial deposit which was being held by a deposit protection company.
The first claim for tidying up the garden which measured approximately 12 square yards was £220.00, and a second claim of £ 220.00 was for cleaning the carpets, which, incidentally, the condition was noted as 'Fair' on the check in inventory and 'Fair' on the final check out inventory.
We asked for sight of the receipts for this work and were presented with a quotation from the gardening company for £220.00 including VAT and what appeared to be an invoice from a carpet cleaning company again for £220.00.
Because we had moved to a property close by , we were able, with the permission of neighbors to look over the fence at regular intervals to see if any gardening work had been carried out, which it had not.
As it happens, the owner of the cleaning company is an old friend of mine, so, my suspicions aroused, I contacted him and asked if he had actually carried out the work at the property, and he said no. They were asked to quote for the work, which they did, and submitted a quotation but never heard any more. With further investigation, I found that the owner of the gardening company was a close personal friend of an employee at Lesley Greaves and that the gardening company are not actually VAT registered.
This story ran in The Guardian Newspaper money and property section; and needless to say Lesley Greaves did not attempt to continue with the fraudulent claims after publication.
The gardening company has since changed names, and the cleaning company are no longer asked to quote for work, but my friend really isn't that bothered because - in the past he was asked to submit quotes for many end of tenancy cleans from this agent but was never successful. And I am still considering taking further legal action against this agent
Was this helpful?
Yes
Yes
Jun 02, 2014
The comments in this are incorrect, the deposit was held with the Deposit Protection Company, at the end of any tenancy if the landlord is unhappy with the way the tenant has left the property they will ask for monies to be withheld. The process is both landlord and tenant put forward their evidence and the Deposit protection service will make the final outcome of monies retained or released this is out the hands of all parties. Dec 10, 2013
You should report her to the ombersman as well . I live In the village of burton Joyce and she hasn't got a good reputation here I don't think your the only one
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
16th Sep 2015
reviewed by 'Dan'
19th Feb 2014
reviewed by 'john'
14th Feb 2014
reviewed by 'Mr'
29th Sep 2012
reviewed by 'Vaughan'
Opening Hours
Address
Lesley Greaves Estate & Lettings Agents
111 Church Road
Bleasby,Burton Joyce
Nottinghamshire
NG14 5DJ
0115 9314474
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £400,000 | £400,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 1 | 0 | 0 | 1 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Sep 16,2015
Sep 16,2015
1
people found
this helpful
this helpful
Fantastic team, everything you would want from an agent and great service. Thank you for all your help will 100% use you again...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 19,2014
Feb 19,2014
28
people found
this helpful
this helpful
I will never use this agent again and will never view any property they have. The said lesley greaves is very unprofessional and looks down at you and its us that's viewing a house
DO NOT USE THIS AGENT...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 02, 2014
View all comments
(1)
unfortunately I have no knowledge of this client, no compliant has been raised with the estate agency ombudsman. The sad thing is anyone can write what they wish on this site which is fine if the facts are true. If this client would like to take this complaint further then please either put a complaint in writing to our office or contact the estate agency ombudsman. ...
Feb 14,2014
Feb 14,2014
23
people found
this helpful
this helpful
I am in the process of buying a property they have on their books. The day the property became available I viewed and offered the full asking price. Lesley Greaves would not accept my offer unless i provided them with a copy of my driving ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 02, 2014
View all comments
(1)
Thank you for your review, unfortunately we are abiding to the rules of the estate agency ombudsman. We was able to get the information from your solicitor who confirmed your identification. If this has upset you in any way I would have hoped that you would have contacted me as the sale has still not exchanged contracts. We are here to protect the vendor as I hope you would expect if you were to sell a property in the future. ...
Sep 29,2012
Sep 29,2012
31
people found
this helpful
this helpful
It is of no surprise that Lesley Greaves estate and letting agents are not participating in the 'Transparent Agent' scheme.
My partner and I were tenants in a property managed by this agent for twelve months. At the end of the tenancy and after we ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 02, 2014
View all comments
(2)
The comments in this are incorrect, the deposit was held with the Deposit Protection Company, at the end of any tenancy if the landlord is unhappy with the way the tenant has left the property they will ask for monies to be withheld. The process is both landlord and tenant put forward their evidence and the Deposit protection service will make the final outcome of monies retained or released this is out the hands of all parties. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
