If you are going to let a property off these be ready for alot of hassle and pressure as they look after landlords not tenants!!! After deciding on a flat we were bombarded with phone calls regarding information they needed \'on behalf of the landlord\'!! I received over 13 phone calls in one day and almost as many emails demanding the info or we would lose the flat! They wanted my personal bank statements, my businesses bank statements and a whole lot more that wasn\'t necessary I found out later from a friend who also owns an estate agency....The staff were rude and condescending... My family was abroad when info was required and had to go to great lengths to make sure it was with them that day even though they returned 2 days later and Winkworths woudlnt wait!!! I was then informed, after chasing them for an answer as to whether we had successfully acquired the flat to rent, that the landlord was travelling abroad himself and so couldnt give us an answer until he replied to his email!!!! Suffice to say I would steer VERY clear of these in the future....