I cannot recommend highly enough Harvey Scott and particularly Leanne at the Shaw Heath branch. The customer service was excellent! She was so helpful with our difficult situation kept us informed at every level and made what was potentially a very stressful experience run like clock work! At a time where great customer service can be found lacking in some areas Leanne has restored my faith. A credit to the company and one I would recommend to everyone. ThƒÂ nkyou once again.