Luton, LU1
4.7/5, 91 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
88% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

Northwood - Visit Our Website

“Very professional and straightforward...”

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Feb 20,2019
Minithumbup
Ela
By: 'Lydia'
Feb 20,2019
0 people found
this helpful
The process for me to move into the property was very fast but professional. I would recommend Northwood to anyone who is looking to rent properties. Staff are very helpful and also welcoming.
Comment on agent fees
The renting price and also agent’s fees for the property was very affordable for me. And the house was in such a clean state.
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Opening Hours
Address

Northwood
42-44 Wellington Street
Luton
Bedfordshire
LU1 2QH
01582 412141

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £205,000 £205,000
Lettings 88% 96% £325 £1,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
24 0 52 3 2 0 1 0 7 2
Areas covered
  • LU1
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS
Latest Properties

No Properties

Images & Videos

“Northwood have provided an excellent service ......”

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Jul 15,2023
Minithumbup
By: 'Jonathan'
Jul 15,2023
0 people found
this helpful
Northwood have provided an excellent service to me over a number of years. They have looked after a property for me on a "fully managed " basis. They are an experienced well managed team, without exception they are a pleasure to deal with. This firm has ...
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“5 star service , Molly was very helpful and e......”

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Apr 09,2023
Minithumbup
Molly
By: 'Atif'
Apr 09,2023
0 people found
this helpful
5 star service , Molly was very helpful and explained everything very well , she did everything to ensure early check in to the property , will highly recommend Northwood, thank you team...
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“Molly was a great help...”

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Feb 14,2023
Minithumbup
Molly
By: 'nicole'
Feb 14,2023
0 people found
this helpful
Molly was a great help from start to finish. Great communication and helped with all queries. Lovely move to our new home...
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“Friendly, courteous, and efficient...”

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Jan 25,2023
Minithumbup
Kettie
By: 'Andrew'
Jan 25,2023
0 people found
this helpful
Our property was formerly managed by a long-established family-run estate agent. We had an excellent relationship with them, so we were mortified when the owner decided to sell the business. Northwood had a hard act to follow! But they have been a worthy successor, despite ...
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“I have rent through Northwood in Luton and Mo......”

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Dec 19,2022
Minithumbup
Molly
By: 'Denisa'
Dec 19,2022
0 people found
this helpful
I have rent through Northwood in Luton and Molly has been a star ⭐️ She is so positive and polite, has helped me from day one and has been really quick and effective with everything I have required. I really thank her for the support...
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“Kira from Northwood is an absolute star! Help......”

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Nov 07,2022
Minithumbup
Kira
By: 'Heva'
Nov 07,2022
0 people found
this helpful
Kira from Northwood is an absolute star! Helped us from the start to finish with finding a property. Lovely girl and communication throughout was impeccable. Thank you so much!...
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“Molly at Northwood Luton...”

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Oct 28,2022
Minithumbup
Molly
By: 'Mohammed Saddique'
Oct 28,2022
0 people found
this helpful
I mainly dealt with Molly. Very efficient and clear with everything from the onset. Molly and the staff helped make my move as seamless as possible and continue after you've moved in....
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“A complete waste of time - non professional a......”

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Sep 30,2022
Minithumbdown
By: 'Saj'
Sep 30,2022
0 people found
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A complete waste of time - non professional approach - will not recommend - stay away from them. After getting all the documents they said that property is let to someone else....
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By: Molly Hills
Oct 03, 2022
View all comments (1)
I cannot locate your application so I am unsure how far along in the process you was. Once we receive full documentation from anybody applying for our properties we submit them to the landlord for them to make a decision on whether they wish to proceed. If there are more than 1 applications completed at the same time then it is up to the landlord to decide who they wish to proceed with. If the landlord has chosen to go with a stronger applicant there is nothing else I can do and apologize that y ...

“Best estate agents in Luton...”

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Jul 08,2022
Minithumbup
Molly
Molly
By: 'Mr Khan and Mrs Aqeel'
Jul 08,2022
0 people found
this helpful
We had been looking to rent for quite some time with no success. As soon as we met Northwood they were instantly helpful, friendly and caring. We secured a beautiful property within a week. Highly recommended and extremely fast communication always! Could not have asked ...
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“Thank you Northwood for getting my husband an......”

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May 12,2022
Minithumbup
Molly
Molly
By: 'Kadina V.'
May 12,2022
0 people found
this helpful
Thank you Northwood for getting my husband and I are first home. We had the pleasure of working with lovely Molly Hills who helped us understand our landlords wants and needs as well as our tenancy. She made us feel comfortable and that we were ...
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“They have booked my appointment for the prope......”

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May 04,2022
Minithumbdown
By: 'B jamair'
May 04,2022
0 people found
this helpful
They have booked my appointment for the property to view the property, even I have shows my interest on that Property so instead to offer the property, they issued parking ticket that why did you park at this property for the appointment so very poor ...
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Review file
Was this helpful? Yes
By: NORTHWOOD LUTON
May 05, 2022
View all comments (1)
Thank you for your comments. We are sorry to hear that you are unhappy with Northwood's services. I would like to express that we do not issue any parking tickets and we are not responsible for this private car park. The area in which you have parked on is clearly displayed with a sign stating that the land is private, along with the land owners company details. As previously advised, please do give the company who issued the ticket a call and they can assist you further. ...

“Kira, Sham and the team at Northwood, Luton h......”

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Sep 28,2021
Minithumbup
Kira
Dell
By: 'Hannah'
Sep 28,2021
0 people found
this helpful
Kira, Sham and the team at Northwood, Luton have been so supportive and efficient with any and all of my queries. Never had an issue reaching the office and all of the staff are approachable and friendly. I never had to wait too long to ...
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“It was a great experience with Northwood rega......”

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Sep 17,2021
Minithumbup
By: 'Mariyam Rasheed'
Sep 17,2021
0 people found
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It was a great experience with Northwood regarding renting the flat. I am more than happy with their way of professional dealings....
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“Northwood made the process of moving a fast, ......”

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Sep 15,2021
Minithumbup
Kira
By: 'Paul'
Sep 15,2021
0 people found
this helpful
Northwood made the process of moving a fast, painless and easy experience. The team were very helpful and were great at keeping me in the loop....
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“Kira Jaye has been a great point of contact t......”

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Jan 11,2021
Minithumbup
Kira
By: 'Riaz'
Jan 11,2021
0 people found
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Kira Jaye has been a great point of contact to have within Northwood. Very helpful and friendly and always willing to go above and beyond. Exceptional customer service. Keep up the great work!...
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“Excellent firm, professional, helpful, always......”

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Dec 04,2020
Minithumbup
By: 'Samuel'
Dec 04,2020
0 people found
this helpful
Excellent firm, professional, helpful, always a phone call away if you need them. We lived in our rental property for a year and a half before buying a property and Northwood made it a pleasure from start to finish. If we ever needed them they ...
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“Weldon Close...”

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Oct 30,2019
Minithumbup
Dell
Ela
By: 'Nelson'
Oct 30,2019
0 people found
this helpful
We've been with Northwood for over 2 years and we couldn't be happier with the service. Everytime there was something, the answer was Quick and helpfull. If we ever go back to Luton, they will for sure be our agents....
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“I recently rented a property with Northwood a......”

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Oct 30,2019
Minithumbup
Kettie
Ela
By: 'Carla'
Oct 30,2019
0 people found
this helpful
I recently rented a property with Northwood and was very happy the staff are very helpful and friendly And quick to resolve any issues that appeared on the property....
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“I rented out my house through Northwood in Lu......”

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Oct 28,2019
Minithumbup
By: 'Bev'
Oct 28,2019
0 people found
this helpful
I rented out my house through Northwood in Luton under their Guaranteed Rental Scheme because I wanted stress free renting as I've had quite a few problems with tenants in the past. I'm so pleased I did. They really do make the whole experience stress ...
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“Very professional and straightforward...”

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Feb 20,2019
Minithumbup
Ela
By: 'Lydia'
Feb 20,2019
0 people found
this helpful
The process for me to move into the property was very fast but professional. I would recommend Northwood to anyone who is looking to rent properties. Staff are very helpful and also welcoming....
read full review
Comment on agent fees
The renting price and also agent’s fees for the property was very affordable for me. And the house was in such a clean state.
Was this helpful? Yes

“Very helpful staff!...”

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Feb 20,2019
Minithumbup
By: 'Natasha'
Feb 20,2019
0 people found
this helpful
All staff at Northwood have been extremely helpful. All our checks etc were done within days and everything only took a week to process. Staff couldn't have been more helpful and kept me updated every step of the way....
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“Very helpful and highly professional...”

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Dec 20,2018
Minithumbup
Kira
By: 'IH'
Dec 20,2018
0 people found
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Kira was a pure pleasure to deal with. Friendly, professional, helpful. Cannot recommend Northwood enough, we had the most positive experience....
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Comment on agent fees
Reasonable
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“Excellent response to any questions ....”

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Dec 18,2018
Minithumbup
Kira
By: 'Barbs'
Dec 18,2018
0 people found
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So far i sm very happy with the service i have received from Northwood staff. They are always willing yo answer any questions and always very polite. Thank you...
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Comment on agent fees
Acceptable
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“Friendly and efficient...”

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Aug 09,2018
Minithumbup
Ela
By: 'Andrew'
Aug 09,2018
0 people found
this helpful
When DWR merged with Northwood we were very apprehensive. The team at DWR were always so friendly and helpful. Plus they rated us their "Number One Tenants," so they are a hard act to follow! It's early days in our new business relationship, but it ...
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Comment on agent fees
N/A
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“Excellent customer service skills...”

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Jul 30,2018
Minithumbup
Kira
By: 'Lisa'
Jul 30,2018
0 people found
this helpful
I would highly recommend Northwood Estate agents to friends and family. They made my experience stress free, and able to find a new home for me and my son - whose amazed still since moving in. Just want to say a big thank you....
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Comment on agent fees
Good
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“Great experience...”

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Jul 26,2018
Minithumbup
By: 'Samra'
Jul 26,2018
0 people found
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We've been extremely lucky in having Ola as the person that has been dealing with us. She has been extremely helpful and has been really enthusiastic throughout the whole process. I definitely recommend this estate agent. Thank you....
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“Professional...”

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Jul 24,2018
Minithumbup
Kira
By: 'Elmira'
Jul 24,2018
0 people found
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I was pleasantly surprised to see the variety of choices and informative website of the agency. It was a pleasure to communicate with very professional staff, such as Kira, who knows her job very well. I would recommend Northwood and agent Kira to all my ...
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Comment on agent fees
Fee matches quality
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“Benefits Discrimination...”

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May 17,2018
Minithumbdown
By: 'Maza80'
May 17,2018
0 people found
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I cannot remember who my partner and i spoke with, she had blond hair, we were told we needed to be earning 2.5 times the annual rent to be accepted, or we would need 1 maybe 2 guarantours, my partner is disabled and i care for him, we ...
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Comment on agent fees
I dont agree with agency fees full stop, as if the rents for luton aren't high enough anyway!
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By: Northwood Luton Ltd
May 25, 2018
View all comments (1)
Thank you very much for your comment. I am sorry that you feel this way but I can assure you we do not discriminate towards housing benefit tenants. We are currently renting to several housing benefit tenants and we are one of few agents in Luton that are happy to do so. We have a strict referencing criteria and process that we must follow when renting properties out to potential tenants. Also some Landlord mortgage companies only permit them to rent to full time working professionals w ...

“Keira - Simply "Excellent"....”

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Mar 30,2018
Minithumbup
Kira
By: 'Jay'
Mar 30,2018
0 people found
this helpful
As a landlord of many years I have worked with many letting companies and agents. Keira was excellent. She provided very timely replies and was able to communicate clearly and effectively. She dealt with teathing problems diplomatically and fairely. Feedback was always given with prospective ...
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Comment on agent fees
Acceptable but would expect a better preferatual rate for loyal customers and low service requirements. Perhaps adopt a refundable no claims discount fee set up. Whereby landlords get refunded an amount for low agent service usage. To encourage landlords to maintain properties.
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“All staff where very helpful in arranging the rental...”

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Mar 23,2018
Minithumbup
Dell
Kira
By: 'Godhania'
Mar 23,2018
0 people found
this helpful
During the process of letting the agent where very helpful. They checked the tenants, making sure that they where correct for the property....
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Staff picture Dell
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Staff picture Kira
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Staff picture Molly
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Staff picture Kettie
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Staff picture Sham
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:48 AM 05/07/2018 by allAgents

Awards won by Northwood, Luton LU1 2QH



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Northwood

Branch - Luton, LU1