We met Lucy viewing a house in Croydon, and when we lost out to a cash buyer, Lucy really helped us out by finding us properties to view, crucially keeping our needs in mind. Lucy was really helpful during the process of submitting our offer - I got the feeling she struck a good balance between the vendor\'s needs and ours as buyers (we didn\'t feel at all harrassed, and communication was open and clear throughout).
When our offer was accepted Lucy handed our purchase over to Jayne, Streets Ahead\'s sales progressor, who again I thought was open and honest. There was a little bit of negotiation arising from surveys, which she handled very calmly considering time was getting tight; and she and Bonnie did a great job motivating solicitors and ensuring we could all hit our completion date.
I didn\'t expect such a positive experience working with an agent as a buyer - thanks Lucy and Jayne for helping our purchase go smoothly.