Leeds, LS2
1.7/5, 38 reviews
16% recommended
56% lettings valuation accuracy
24% lettings fee satisfaction



Property Features

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“Bridgfords are liars and fraudsters...”

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Feb 14,2019
Minithumbdown
By: 'Bradley'
Feb 14,2019
7 people found
this helpful
Do not start a tenancy with Bridgfords under any means. They're liars, fraudsters and do not give a s**t about their tenants once they have your signature. I made the mistake of going with the property and ignoring the bad experiences people have already had with Bridgfords. Now I'm stuck for 6 months in a property with a bunch of inadequate furnishing, broken blinds, broken lightbulbs, aged carpets, an aged mattress, and best of all - a microwave which if turned on would burn down the whole apartment! Bridgfords were aware of all of the above, just failed to mention it, and now they are refusing to do anything about it. Previous tenants have already been charged for the broken furnishing and the money has just gone straight into Bridgford's back pocket. Avoid Bridgfords at all costs!
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Opening Hours
Address

Bridgfords
2 Cherry Tree Walk
Leeds
West Yorkshire
LS2 7EB
01134270131

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 56% 24% £550 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 6 3 24 1 0 0 0 1 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“The worst experience with an agency I have ev......”

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Mar 04,2024
Minithumbdown
By: 'Simona'
Mar 04,2024
0 people found
this helpful
The worst experience with an agency I have ever had. They called me even in the night during my holidays to have immediately a payment via call, and even before I read a contract! Then when I asked to bring me to the flat they ...
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“Awesome...”

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Feb 21,2024
Minithumbup
By: 'Heidi'
Feb 21,2024
0 people found
this helpful
What a great team. it has been a pleasure dealing with this office to handle our move. Polite, friendly, efficient and prompt. great communication and very helpful staff, going above and beyond!...
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“Awesome...”

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Feb 21,2024
Minithumbup
By: 'Heidi'
Feb 21,2024
0 people found
this helpful
What a great team. it has been a pleasure dealing with this office to handle our move. Polite, friendly, efficient and prompt. great communication and very helpful staff, going above and beyond!...
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“Terrible agency!! Terrible communication!!!B......”

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Dec 08,2023
Minithumbdown
By: 'Stella'
Dec 08,2023
0 people found
this helpful
Terrible agency!! Terrible communication!!! Been booked for viewing, saying tenant not free and postpone to next day. And then next day no show again, when I call they said tenant not free again and need to postlone again.. on the 3rd day once again cancelled ...
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“Scam!! Was moved into flat which was absolute......”

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Aug 17,2023
Minithumbdown
By: 'n/a'
Aug 17,2023
0 people found
this helpful
Scam!! Was moved into flat which was absolutely filthy and mouldy, with broken vital amenities and was told after signing the contract these would not be fixed anymore. It was disgusting. Do NOT sign here please for your own good....
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“Haven't met worst Customer Service than this.......”

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May 02,2023
Minithumbdown
Kelly
By: 'RAFAEL BATISTA'
May 02,2023
0 people found
this helpful
Haven't met worst Customer Service than this. I am/was a potential client but they just do not answer the phone or reply my e-mails. I had a viewing scheduled and tried to contact them to confirm. Called multiple times and when someone finally answered ...
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“Flat from hell...”

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Feb 01,2023
Minithumbdown
Alia
By: 'N/a'
Feb 01,2023
0 people found
this helpful
Was moved im to a dirty ,unhygienic , hazardous flat. Unfortunately did not notice at the viewing as the viewing was rushed and was also told the property would be clean prior to moving in. Mouldy, rotting food in fridge/ freezer , dirt on the floor, leaking ...
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“Chaos management by Bridgefords...”

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Sep 08,2022
Minithumbdown
Alia
By: 'Satya'
Sep 08,2022
2 people found
this helpful
My flat was under the management of Bridgefords. It's really difficult to get hold of their phone lines, response is horrible, charges were unfair, got tenants into the property who caused chaos to neighbours and to me. And, finally they provided wrong evidence to zero ...
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“Amazing Amazing Amazing...”

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Aug 18,2022
Minithumbdown
Alia
By: 'Adam Kinsey'
Aug 18,2022
0 people found
this helpful
Trying to get in the Leeds market feels next to impossible. Thomas, Alia and the whole team at Bridgefords made it very doable. Felt like a mountain until I met their team. They found a perfect little apartment that met all my needs, helped me ...
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“Couldn’t event give them 0.5 stars.SCAM. SCA......”

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Jul 11,2022
Minithumbdown
Alia
By: 'Rachel'
Jul 11,2022
0 people found
this helpful
Couldn’t event give them 0.5 stars. SCAM. SCAM. Avoid Alia and her team. They are liars. I got the flat without viewing in person but got sent a video n also called up to ask more about details. Told me the flat facing riverside but ...
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“Scam scam scam. Got the flat without physical......”

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Jun 27,2022
Minithumbdown
Alia
By: 'Rachel'
Jun 27,2022
0 people found
this helpful
Scam scam scam. Got the flat without physical viewing but they sent me the video instead. Told me on the phone the flat is facing riverside but it isnt. False advertisement. Turned out its absolutely awful as its mouldy and furniture was broken. Called them ...
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“What a bunch of time wasters especially Alia ......”

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Jun 17,2022
Minithumbdown
Alia
By: 'Richard'
Jun 17,2022
1 people found
this helpful
What a bunch of time wasters especially Alia Gould. They need to realise that if you are going to tell lies you need a good memory. If you are going to tell lies don't do it via email. I score them at minus 5 stars...
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“Easily the worst lettings agency I ever had to deal with...”

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Jun 04,2022
Minithumbdown
Alia
By: 'Bence'
Jun 04,2022
1 people found
this helpful
They rushed us into putting down a holding fee without signing anything and then did not give us any confirmation of the payment. They became very hard to reach as soon as they had our money. We had some questions that we wanted to ask ...
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“Lost for words at this point. Over the year......”

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Jan 21,2022
Minithumbdown
By: 'Jack'
Jan 21,2022
0 people found
this helpful
Lost for words at this point. Over the years I've dealt with some horrific letting agents but Bridgefords are by far the worst. Me and my flatmate have had numerous problems with them but none more so that when trying to sort out a renewal ...
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“Do not care...”

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Dec 02,2021
Minithumbdown
Alia
By: 'Rick O'
Dec 02,2021
3 people found
this helpful
As a landlord I would strongly recommend not using Bridgfords Leeds. The organisation and communication by the Branch Manager - Alia Gould and her team is terrible. With incorrect invoices, 4-5 weeks to reply to emails, never available when you call is certainly not what ...
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“They haven’t returned our deposit yet, we lef......”

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Nov 16,2021
Minithumbdown
Aaron
By: 'B'
Nov 16,2021
0 people found
this helpful
They haven’t returned our deposit yet, we left the property 6 months ago!! They ignored our calls. Avoid! ( Manchester)...
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“Jackie in property management has been excell......”

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Oct 13,2021
Minithumbup
Jackie
By: 'Simon'
Oct 13,2021
0 people found
this helpful
Jackie in property management has been excellent in supporting me with sourcing and installing a replacement fridge. Despite a few problems along the way Jackie resolved everything and remained positive and cheerful throughout. I couldn't wish for a better property manager....
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“The Leeds branch is one of the worst customer......”

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Sep 24,2021
Minithumbdown
By: 'Shvonne'
Sep 24,2021
4 people found
this helpful
The Leeds branch is one of the worst customer service I have ever experienced. I am a landlord and will not be using the service again. They do not answer calls or emails they seem to be never in the office when anyone calls. I ...
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“I want to say a massive thank you to everyone......”

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Jan 27,2021
Minithumbup
Joshua
By: 'Chloe'
Jan 27,2021
0 people found
this helpful
I want to say a massive thank you to everyone at bridgfords for making my experience so stress free and for helping me find my dream flat! Huge thank you to Jack for showing me the property, the precautions taken due to Covid-19 meant I ...
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“An excellent service for the sale of our prop......”

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Jan 27,2021
Minithumbup
Joe
By: 'Shephard'
Jan 27,2021
0 people found
this helpful
An excellent service for the sale of our property. It took quite a while with 1 buyer dropping out after about 10 weeks. Another buyer was quickly found and has now completed. We were not local to the property and relied on the agent at all times ...
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“Landlords - Avoid Avoid Avoid...”

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Dec 05,2020
Minithumbdown
By: 'Annon'
Dec 05,2020
2 people found
this helpful
Landlords - Avoid Avoid Avoid This company needs to be avoided at all costs, it will end up costing you a great deal of money. You will be charged for items that you have not agreed to to. You will be charged for work you ...
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“Lost my key and fob twice and didn’t take any......”

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Sep 16,2020
Minithumbdown
Kelly
By: 'Aisha'
Sep 16,2020
3 people found
this helpful
Lost my key and fob twice and didn’t take any responsibility or reimburse the cost. Staff are not bothered and the manager puts the blame on someone else. Extremely unprofessional and irresponsible agents. Never advertise your property through them. Terrible service!...
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By: Kelly boot
Oct 19, 2020
View all comments (1)
Sorry about this experience however I would kindly ask you stick to the facts, I personally reimbursed you for the fob and will agree one must have gotten mixed up however before that your other agent had all the keys, thank you for you time ...

“Terrible experience viewing a flat. Pictures showed brand new property, ......”

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Aug 21,2019
Minithumbdown
By: '.'
Aug 21,2019
5 people found
this helpful
Terrible experience viewing a flat. Pictures showed brand new property, but upon arrival for viewing it was clear that the flat was in a terrible condition. Sofas wrecked, holes in walls and bed frames and filth on the walls, kitchen appliances wrecked beyond working order. ...
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“Bridgfords are liars and fraudsters...”

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Feb 14,2019
Minithumbdown
By: 'Bradley'
Feb 14,2019
7 people found
this helpful
Do not start a tenancy with Bridgfords under any means. They're liars, fraudsters and do not give a s**t about their tenants once they have your signature. I made the mistake of going with the property and ignoring the bad experiences people have already ...
read full review
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“awful do not use...”

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Apr 05,2018
Minithumbdown
emma
By: 'un-happy'
Apr 05,2018
5 people found
this helpful
Horrible estate agents to deal with. Were not up-front at all about all their fees. Then charged us nearly £500 in fees to let a flat only to offer us the flat on worse terms then we had initially agreed even though we passed all the ...
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Comment on agent fees
excessive which they were not up front about.
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“absolutlely terrible dealing with this lying, un - organised company, ......”

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Jan 30,2018
Minithumbdown
Hannah
By: 'Samanther'
Jan 30,2018
5 people found
this helpful
absolutlely terrible dealing with this lying, un - organised company, increased my rent TWICE during the same year, even though i had already agreed a fixed priced for the year, took the maintanence man FOUR MONTHS to fix a problem i had, didnt receieve ANY ...
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Comment on agent fees
BAD - VERY BAD
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By: J
Mar 19, 2018
View all comments (1)
Hi samanther I had the same problem with these idiots. I'd contact the property ombudsman. ...

“THE WORST COMPANY EVER. COMPLETE SHAMBLES TO WORK WITH.AVOID ......”

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Jan 19,2018
Minithumbdown
Hannah
By: 'J'
Jan 19,2018
5 people found
this helpful
THE WORST COMPANY EVER. COMPLETE SHAMBLES TO WORK WITH. AVOID AT ALL COSTS. THESE ARE THE WORST COMPANY IVE EVER ENCOUNTERED...
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Comment on agent fees
TERRIBLE. £550 FOR A 2 BED FLAT.
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“Hannah has dealt with our property in Leeds for many ......”

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Oct 25,2017
Minithumbup
Hannah
By: 'Jones'
Oct 25,2017
0 people found
this helpful
Hannah has dealt with our property in Leeds for many years and has always provided a great service. Bridgfords have secured good,reliable tenants and voids have been kept to the absolute minimum. Hannah and the team always approach their work in a friendly and ...
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Comment on agent fees
good
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“I have had a terrible experience with Bridgfords. The apartment ......”

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Oct 22,2017
Minithumbdown
By: 'LT'
Oct 22,2017
5 people found
this helpful
I have had a terrible experience with Bridgfords. The apartment was poorly maintained and not clean when I moved in. The boiler was hanging from the wall with water dripping from the overflow tank when turned on. This is actually a criminal matter but have ...
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Comment on agent fees
Bad, unacceptable standard.
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“Rented a flat from Bridgefords for just under two years. ......”

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Apr 23,2017
Minithumbdown
By: 'Anon'
Apr 23,2017
7 people found
this helpful
Rented a flat from Bridgefords for just under two years. Their fees were extremely high and they did nothing to warrant them. Clearly the whole company is run on the basis of only doing things if people are shouting about them. Communication was consistently awful ...
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Comment on agent fees
Bad. Very expensive for the area
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Bridgfords, Leeds LS2 7EB



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