Godfrey and his team promised new ideas and approaches to selling our house - and they delivered. This was our retirement move - of 300 miles, to Cornwall - so we were particularly keen that it should proceed as smoothly as possible. From the outset Godfrey and his team impressed us with their courtesy, professionalism and genuine enthusiasm for selling our property. Communications were excellent, and the ability to access our account on their website was particularly helpful. It also showed exactly what they were doing to market our house, and we were highly impressed with the level of activity - details handed out, e-mails and text messages sent, and the feedback from viewings. We soon found an excellent buyer. Several problems arose with our vendor and Godfrey intervened smoothly and successfully on every occasion. The result is that for the last five months we have been enjoying our new home and will always remain grateful to Godfrey for helping us to move here. We have already recommended him to a friend, who has put their property on the market with Cubitt and West, and shares our high opinion of their professionalism.