Archer Bassett
Coventry Coundon, Coventry, CV5
2/5, 15 reviews
27% recommended
40% sales valuation accuracy
100% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction



Property Features

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“I will never rent through this company again.They claimmed ......”

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Sep 26,2012
Minithumbdown
By: 'FRED'
Sep 26,2012
9 people found
this helpful
I will never rent through this company again.

They claimmed to have found me 3 tennats .. but not one tennat decided to book the property.

I later found out that Archer Basset had actually taken teh deposit of the tennants and then when two failed the credit check, Archer bassett too almost 100 pounds out of teh 250 pounds deposit.

The third girl came around in a hysterical state asking me if i could speak to Archer bassett as she lost her job and could not continue with teh tennancy after all. But Archer bassett kept her 250 deposit and refused top giver it back. I have now learnt from my inquiries that Archer bassett do this all the time and constantly rip off tennanta whom in many cases can ill afford to lose such money. I will never use this company again.
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Opening Hours
Address

Archer Bassett
477 Holyhead Road
Coventry
West Midlands
CV5 8HU
024 7659 2255

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 40% 100% £0 £0
Lettings 80% 67% £430 £795
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 4 1 4 0 0 1 0 0 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Avoid. Foul staff , seem to have an attitude ......”

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Feb 17,2023
Minithumbdown
By: 'Liggins'
Feb 17,2023
1 people found
this helpful
Avoid. Foul staff , seem to have an attitude of hate and want conflict . Bunch of wasters that can't get jobs in happy decent places...
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“Awful agents...”

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Dec 15,2021
Minithumbdown
By: 'Ian Aldenton'
Dec 15,2021
0 people found
this helpful
Would give 0 stars if I could, a completely useless and incompetent team who have cost us as Landlords by finding a terrible tenant who is no longer paying our rent and is months behind. No help from them whatsoever and we have to keep calling ...
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By: Peter Moore
Jan 20, 2022
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What is interesting is that a long standing landlord I notice no good comments for the pay tenancies,we paid out of our bank the rent for December as a goodwill gesture while we work we a tenant who has no longer a job,. You also declined our rent guarantee option which was offered which would have protected you against this happening but our advise was not taken. ...

“We moved from Yoemans to Archer Basset and ha......”

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Mar 16,2021
Minithumbdown
By: 'Stephen'
Mar 16,2021
0 people found
this helpful
We moved from Yoemans to Archer Basset and have had mixed levels of service. Recent experience has led me to not renew a managed service for a number of our rental properties. Unfortunately we should have looked for alternative options to Archer Bassett, lessons learned....
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By: Peter Moore
Jul 14, 2021
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We are sorry you have felt that our service levels did not meet your expectations, so we can understand what we could have done better them please email us directly at [email protected] ...

“The biggest thieves. Do not rent from them.......”

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Jan 05,2021
Minithumbdown
By: 'Razvan'
Jan 05,2021
0 people found
this helpful
The biggest thieves. Do not rent from them. Big liars. They tried to get me to pay a fee the Landlord didn't know about. I will sue them with the landlord....
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By: Peter Moore
Jul 14, 2021
View all comments (1)
We note you claim we tried to charge you a fee, the tenant fee ban of 2019 has a limited fees which we are permitted to charge tenants. The only other fee a landlord could charge is it you wish to end a tenancy early and that is solely at the landlord discretion. perhaps you mis-understood, We cannot find a record of your complaint If you believe that we have you have a valid complaint, then please write to our customer complaints team, and we shall aim to resolve your concerns. ...

“Would have give 0 stars. Absolutely unprofess......”

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Aug 08,2020
Minithumbdown
By: 'Daniel'
Aug 08,2020
2 people found
this helpful
Would have give 0 stars. Absolutely unprofessional service from these. My girlfriend went to view a property with a guy called Tom Wolski. He told my girlfriend we would have to go through the application process, there was a couple viewing after us. My girlfriend emailed ...
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“I have recently bought a property through Ar......”

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Sep 13,2019
Minithumbup
Simon
By: 'karen'
Sep 13,2019
0 people found
this helpful
I have recently bought a property through Archer Bassett. They helped me through every step as it was a rather difficult time for me. They couldn't have been more helpful. Especially a huge thank you to Simon....
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“Poor service & Communication...”

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Jul 06,2018
Minithumbdown
By: 'Landlord'
Jul 06,2018
5 people found
this helpful
As a landlord you need an agent you can rely on, who will talk to you truthfully and respond to your queries in an informed and timely manner. You won't get any of these from Archer Bassett. They will spend plenty of time telling you ...
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Comment on agent fees
Moderate if the service was good
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“Avoid...”

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May 18,2018
Minithumbdown
By: 'Delilah'
May 18,2018
8 people found
this helpful
Was not satisfied with archer basset, So frustrating when you are a paying tennant and the service that you get is very poor. Simple problems like a leaking tap taken the best part of a year to sort. Information gets lost, lack of communication between ...
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“Brilliant young team of tenant finders...”

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Mar 16,2018
Minithumbup
By: 'Very'
Mar 16,2018
2 people found
this helpful
Ryan met me at my Coventry property to discuss finding a tenant. He is exceptionally knowledgeable and yet open to new ideas, and found me fabulous tenants. His understanding of landlords' concerns is excellent, his grasp of housing law is comprehensive and he found me ...
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Comment on agent fees
medium to high for landlords - but they provide excellent service.
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By: Jon Leeming
May 31, 2018
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I have major complaint which has still not been handled properly by IAN pinder . It concerns your tenants abusive and uncooperative behaviour ...

“I have used Archer Bassett to find tenants and manage ......”

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Oct 19,2017
Minithumbup
Ryan
By: 'Bobby'
Oct 19,2017
3 people found
this helpful
I have used Archer Bassett to find tenants and manage a few of my properties. I have found them to be most reliable and communicate on a regular basis. Ryan was my first contact and continues to be most helpful....
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Comment on agent fees
Their fees are most reasonable.
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“Ok (ish) we moved in and my first question was ......”

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Dec 01,2016
Minithumbup
By: 'Glenn'
Dec 01,2016
9 people found
this helpful
Ok (ish) we moved in and my first question was when were the cleaners coming in as it was a pretty dirty place. Throughout the tenancy we rarely heard from them, except when the mandatory inspections were due. Very slow in getting back to us ...
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“I am absolutely relieved that I did not get the ......”

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May 12,2014
Minithumbdown
By: 'Prospective'
May 12,2014
4 people found
this helpful
I am absolutely relieved that I did not get the property I was perspectiely looking at. Archer bassett look down on others status if you are not workin full time. Absolutely disgusted with their behaviour and the way I was treated. Continuously lied about all 3 ...
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What agent could do to change your mind?
A little respect goes a long way. Get trained as well as you boast about how well you are. Manners are free, use them! Speak the truth and you will be used more rather than be ran a mile away from.
Attached Filesnbsp;
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“When me & my partner took out a rental woth archer ......”

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May 08,2013
Minithumbdown
carla
By: 'ceembee'
May 08,2013
3 people found
this helpful
When me & my partner took out a rental woth archer bassett we were told the alamdlord was flexible.on what they would and wouldnt be taking. On the second viewing i took my mum and we measured up for a settee we had already purchased. ...
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“I will never rent through this company again.They claimmed ......”

Share on :
Sep 26,2012
Minithumbdown
By: 'FRED'
Sep 26,2012
9 people found
this helpful
I will never rent through this company again. They claimmed to have found me 3 tennats .. but not one tennat decided to book the property. I later found out that Archer Basset had actually taken teh deposit of the tennants and then when two failed the ...
read full review
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“Upon completing a viewing on Saturday 23rd June my girlfriend ......”

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Jul 12,2012
Minithumbdown
By: 'ricky'
Jul 12,2012
8 people found
this helpful
Upon completing a viewing on Saturday 23rd June my girlfriend went to pay the "reservation fee" to RESERVE the property which we were told was done by a "first come, first served" basis by Stephan. While there she again asked if anyone else had put ...
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What agent could do to change your mind?
Offer us the property we had "reserved"
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Archer Bassett, Coventry CV5 8HU



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