To be clear this review is about my dealings with the Tooting branch and in particular Nathan James:
Nathan James was very welcoming and accommodating when we first went into the branch. He immediately found a property which suited our needs and took us straight to a viewing where he was very informative about the flat, whilst at the same time not being over-bearing and allowing us to gain our own impressions of the property.
From this point on he was very helpful, he was always available to call with any queries and very organised in telling us the information that we needed to provide. His helpfulness was admirable considering the clear incompetence of the lettings manager at the main branch, Daniel Leigh who was supposed to clear our references but seemed determined to avoid this simple task.
Since moving into the property all the staff at the Tooting branch have been very helpful and friendly in dealing with any queries. I wouldn\'t hesitate in recommending him.