1 Star Review
Feb 04,2019
By:
'disgruntled'
Feb 04,2019
Branch: Norwich, Swansea House 1a Swansea Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NR2
Branch: Norwich, Swansea House 1a Swansea Road
Lettings (as a Tenant)
Postcode: NR2
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I have stayed in Prolets student properties for two years now.
Not only are they poorly fitted out properties at extortionate prices, but run by unprofessional and unorganised agents that frankly do not care about the issues that arise from living in their below standard properties.
Minor issues have been sorted promptly, however, the response we have had to larger issues has been sluggish and in some cases a flat refusal to do anything to improve the situation.
Also request you have the property professionally cleaned at the end of the tenancy agreement, and they conveniently suggest you use a company quoting £250 pounds for a 3 bedroom house. However, when you first move into their properties, they are filthy, and both times i have been in one of their properties, the first day has been spent cleaning and making the property appropriate to live in.
Do not use Prolet.
Comment on agent fees
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