I would implore anyone who is considering either letting with You-Rent or leasing their property with You-Rent to turn around and run for the hills. This is the most unprofessional, criminal estate agent I have ever had the displeasure of dealing with. They are rude, churlish and quite frankly incompetent. I have rented properties for the past 5 years and never come across such an awful organisation. Right from the start they were a toe curling pain and hassle to deal with. Disorganised, unable to pass messages, inefficient and over priced. Absolute bunch of morons. Please, please do not let with them - you will live to regret it. Words cannot express how rubbish these people are.
What agent could do to change your mind?
They could have not been lying, thieving, incompetent crooks.