Very poor at finding tenants once they were in place. To the extent that we had a voids for several months whilst they claimed to be strenuously searching for tenants. Within a week of contacting another agent they had found two tenants both of whom wanted to rent the property and pay more than Purnells believed was obtainable. Deeply disappointing all round and their management is not up to much either.
What agent could do to change your mind?
Caring about us as customers rather than a meal ticket.