Appalling service would be a complement for K&C. We contacted K&C for a valuation, and only as their sign happened to be on a property next door. They came out within a few days, but from then on it was a constant chase to get any information and a constant stream of lies "I will print it out now and bring it around immediately" was a good one... just prior to doing nothing and going away the next day. I spoke to at least 3 of their staff that all made promised to get us the information immediately, but after 3 weeks(!!!) we have finally had enough. Today\'s laughable response from them was "we offer [valuation as] a free service" to which I immediately responded "but you offer no service at all". Basically I have told these jokers that we, and no one we know, will ever have dealing with their company again.
What agent could do to change your mind?
Not lie repeatedly? Not ignore (repeatedly) a potential custom with 3 properties in their area.