Morden, SM4
4.7/5, 310 reviews
95% recommended
89% sales valuation accuracy
100% sales fee satisfaction
90% lettings valuation accuracy
89% lettings fee satisfaction



Property Features

Goodfellows - Click to Visit Our Website

“House Rent...”

Share on :
Jan 18,2019
Minithumbup
By: 'Dmytro'
Jan 18,2019
0 people found
this helpful
Positive things have started with the viewings. Hayley has provided good observation and really assist in making decision by providing reasonable pros and cons for the available options. After that I would like to thanks Barbara for initial processing of my request and corresponding offer. Also thanks for Deborah to support all things around documents signing and payments. But the most big thanks I would like to say to Aaron who really strive for excellence on customer focus and assist to pass all processes and solve huge amount of issues in quick and comfortable way. It was a real pleasure to work with all people here - always quick and clear answers, support and assistance with every step. I'm looking forward to continue to work with them.
Comment on agent fees
Fees is ok from my point of view.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Goodfellows
101 - 103 London Road
Morden
Greater London
SM4 5HP
020 8640 3330

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 100% £340,000 £52,500,000
Lettings 90% 89% £675 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
88 4 180 9 8 1 5 1 12 2
Areas covered
  • SM4
  • SM5
  • SM3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS My deposits scheme
Latest Properties

No Properties

Images & Videos

“Disrespectful and incompetent, refusing not to remove my contact details....”

Share on :
Jan 09,2024
Minithumbdown
By: 'Mark'
Jan 09,2024
0 people found
this helpful
Sold a property thru Goodfellows as Executor of a Will. Once sale complete the Lettings department consistently and regularly phoned to gain business to let out the property sold. Explained the first few times their mistake but the calls simply don't stop. The insensitive Lettings ...
read full review
Was this helpful? Yes

“Exceptional Service from Goodfellows Estate Agent...”

Share on :
Nov 02,2023
Minithumbup
By: 'Narendra'
Nov 02,2023
0 people found
this helpful
I recently had the pleasure of working with Goodfellows Estate Agent at Morden to find tenants for my property, and I must say, their service exceeded my expectations. From the moment I engaged with them, I was impressed by their professionalism, efficiency, and dedication to ...
read full review
Was this helpful? Yes

“Following on from an earlier review about a b......”

Share on :
Aug 18,2023
Minithumbup
By: 'DAVID'
Aug 18,2023
0 people found
this helpful
Following on from an earlier review about a board mistakenly put up outside the wrong property, I wanted to confirm that it was indeed a mistake by my company and not Goodfellows. They informed me of our mans mistake and I called our guy to ...
read full review
Was this helpful? Yes

“Khadeja was very helpful, our appointment was......”

Share on :
Feb 08,2023
Minithumbup
By: 'Mark W'
Feb 08,2023
0 people found
this helpful
Khadeja was very helpful, our appointment was arranged very promptly, offer taken care of very quickly and accepted the next day. The whole process felt very quick, efficient and seamless....
read full review
Was this helpful? Yes

“Tony was excellent, on time and very helpful.......”

Share on :
Sep 08,2022
Minithumbup
Tony
By: 'Mirella Lepore'
Sep 08,2022
0 people found
this helpful
Tony was excellent, on time and very helpful. He came prepared and was attentive to detail. He was knowledgeable on lease extensions and when I'm ready to sell, will choose Goodfellows. I recommend them....
read full review
Was this helpful? Yes

“Property Purchase - Estate Agent Review (Jack J)...”

Share on :
Aug 17,2022
Minithumbup
Jack
By: 'F Khan'
Aug 17,2022
0 people found
this helpful
Jack was a massive help to us during our property purchase. He kept us very well informed at every step, followed up with both parties on any questions and ensured that the transaction went through quickly and without issue. I'd definitely recommend Goodfellows and Jack ...
read full review
Was this helpful? Yes

“Jack and the team were amazing throughout the......”

Share on :
Aug 17,2022
Minithumbup
Jack
By: 'Freddie'
Aug 17,2022
0 people found
this helpful
Jack and the team were amazing throughout the process of buying our first home. From the first viewing through to recently exchanging, Jack was so helpful and communicative, always available to chat and helped us through the offer and subsequent processes. Acting to help bring ...
read full review
Was this helpful? Yes

“Great service from Jack...”

Share on :
Aug 17,2022
Minithumbup
Jack
By: 'Lorraine'
Aug 17,2022
0 people found
this helpful
Jack was very helpful throughout the whole sales process. He kept me informed of any viewings and other news pertaining to my property. Courteous, fast to respond to any queries, and kept me in the loop with any sales leads he chased up/contacted....
read full review
Was this helpful? Yes

“First class service...”

Share on :
Aug 16,2022
Minithumbup
Jack
By: 'Graham Barnett'
Aug 16,2022
0 people found
this helpful
The service provided from start to finish was to an excellent standard. We received regular and timely updates, enabling us to plan and meet deadlines. We were provided with advice and guidance on the best approach to market the property and in relation to offers ...
read full review
Was this helpful? Yes

“Absolutely amazing experience with Goodfellow......”

Share on :
Aug 16,2022
Minithumbup
Jack
By: 'Edoardo'
Aug 16,2022
0 people found
this helpful
Absolutely amazing experience with Goodfellows. Fast clear and really quick responses. They sold my house even before going online! Jack specifically has been extremely responsive and he always answered all of my questions! A really comfortable process...
read full review
Was this helpful? Yes

“Jack and Tony sold our late fathers property ......”

Share on :
Aug 16,2022
Minithumbup
Tony
Jack
By: 'Karen'
Aug 16,2022
0 people found
this helpful
Jack and Tony sold our late fathers property which was our family home for over 50 years. They showed compassion, patience and understanding throughout at such an emotional and stressful time. Their personable approach and knowledge was invaluable. Great buyers were found and the whole sales ...
read full review
Was this helpful? Yes

“Jack Jenkins- a good investment!...”

Share on :
Aug 16,2022
Minithumbup
Jack
By: 'LH'
Aug 16,2022
0 people found
this helpful
Jack Jenkins was thoroughly helpful in finding us a home that ticked all the boxes. He was professional and prompt at communicating. He was able to answer almost all of our queries and assisted in negotiations with the sellers on our behalf well. We felt ...
read full review
Was this helpful? Yes

“My name is Stephanie , a family from Hong Kon......”

Share on :
May 31,2022
Minithumbup
By: 'HIU MAN STEPHANIE, CHOW'
May 31,2022
0 people found
this helpful
My name is Stephanie , a family from Hong Kong and we just moved to our first new home in UK. We highly appreciate and thank you to Ms. Barbara. She is warm and friendly.She made the process simply and easy to understand for us. ...
read full review
Was this helpful? Yes

“Hi my name is Milen, and we just moved to ano......”

Share on :
Apr 24,2022
Minithumbup
By: 'Milen Nechev'
Apr 24,2022
0 people found
this helpful
Hi my name is Milen, and we just moved to another property. I can say that Barbara is our agent! She is extremely keen knowledge for everything and she helped us for everything. I'm really happy to work with her. She is always ready with ...
read full review
Was this helpful? Yes

“Thanks for your help Barbara in finding the p......”

Share on :
Mar 30,2022
Minithumbup
By: 'Orhan'
Mar 30,2022
0 people found
this helpful
Thanks for your help Barbara in finding the pretty flat for us. Your helpfulness, enthusiasm and professionalism are much appreciated Thank you...
read full review
Was this helpful? Yes

“I'm very happy with the amazing help Goodfell......”

Share on :
Feb 23,2022
Minithumbup
By: 'Sonia'
Feb 23,2022
0 people found
this helpful
I'm very happy with the amazing help Goodfellows provided to me and my family. We've just moved to our new house. A Special thank you to Bradley, you are amazing. Bradley helped us through all the process with patience and kindness. Many thanks...
read full review
Was this helpful? Yes

“Another success for Bradley and the team. The......”

Share on :
Feb 04,2022
Minithumbdown
By: 'Susan'
Feb 04,2022
0 people found
this helpful
Another success for Bradley and the team. They managed to find a new tenant almost immediately. Great work as usual....
read full review
Was this helpful? Yes

“Reviewed by Victor...”

Share on :
Oct 10,2021
Minithumbup
By: 'Victor'
Oct 10,2021
0 people found
this helpful
I am 100% happy with the services received from Goodfellows. Many thanks to Sharmila and Rossie who have been very thoughtful, knowledgeable and quick to respond to my email queries. It took them almost immediately to procure a good number of viewings leading to swift completion ...
read full review
Was this helpful? Yes

“A loyal landlord...”

Share on :
Oct 04,2021
Minithumbup
By: 'Fong'
Oct 04,2021
0 people found
this helpful
We have been with the Goodfellows for more than 23 years and are satisfied with its great and responsive services. Sharmila, Bradley, Marion, Kerry, Julie, Bernadette, and Alison in the past…, a big thank you....
read full review
Was this helpful? Yes

“We relocated from Dublin to London and Bradle......”

Share on :
Oct 03,2021
Minithumbup
By: 'Archana'
Oct 03,2021
0 people found
this helpful
We relocated from Dublin to London and Bradley Hearse from Goodfellows did a smooth transition for us. We did not had/have any problem while shifting to the new place. His response time is/was very quick and I strongly recommend him....
read full review
Was this helpful? Yes

“Outstanding...”

Share on :
Sep 19,2021
Minithumbup
By: 'Chi Ming'
Sep 19,2021
0 people found
this helpful
Thank you Barbara for your help in finding the pretty flat for us. Your helpfulness, enthusiasm and professionalism are much appreciated....
read full review
Was this helpful? Yes

“Dear Barbara, thank you!...”

Share on :
Sep 10,2021
Minithumbup
By: 'Daniel Tsimev'
Sep 10,2021
0 people found
this helpful
Dear Barbara, thank you for finding the perfect property for my family. We were very happy to work with you! You did your job great! ❤️❤️❤️❤️...
read full review
Was this helpful? Yes

“Concluding the Tenancy:Just wanted to share ......”

Share on :
Jul 30,2021
Minithumbup
By: 'G Fernandes'
Jul 30,2021
0 people found
this helpful
Concluding the Tenancy: Just wanted to share my experience on the support provided by goodfellows for securing a tenant for us. The tenancy was handled very well by Bradley Hearse in securing a good tenant for us. Despite facing an issue with the ist prospective ...
read full review
Was this helpful? Yes

“A very good experience from Goodfellows espec......”

Share on :
Jul 30,2021
Minithumbup
By: 'Menen'
Jul 30,2021
0 people found
this helpful
A very good experience from Goodfellows especially the agents Barbara and Kevin. Barbara is very helpful,friendly and very professional. Job well done!...
read full review
Was this helpful? Yes

“We have been happy with the service we have r......”

Share on :
Apr 23,2021
Minithumbup
By: 'Ayshe'
Apr 23,2021
0 people found
this helpful
We have been happy with the service we have received from Sharmila - outstanding customer services Bradley - outstanding service. Even the team in the office when they answer the phone Kevin/Barbara. We would highly recommend 100% - thank you Morden team...
read full review
Was this helpful? Yes

“Keven...”

Share on :
Apr 15,2021
Minithumbup
By: 'Sarah'
Apr 15,2021
0 people found
this helpful
Keven was so helpful with our move! Gave us daily updates of where things were at during the process! Thank you so much!...
read full review
Was this helpful? Yes

“Barbara...”

Share on :
Apr 09,2021
Minithumbup
By: 'Tihomir'
Apr 09,2021
0 people found
this helpful
Thank you Barbara.I cannot recommend Barbara and the team at Morden highly enough and if I could give more than 5 stars I would! If you are looking to rent a property contact Barbara and the team at Morden Goodfellows straightaway they are the best!...
read full review
Was this helpful? Yes

“Rent flat...”

Share on :
Apr 09,2021
Minithumbup
By: 'Katarzyna'
Apr 09,2021
0 people found
this helpful
Very good. I rented a flat and we were happy about the quality of the service provided by Goodfellows. Barbara was very helpful and responded quickly to our emails....
read full review
Was this helpful? Yes

“Great responsive service from Bradley and Sha......”

Share on :
Mar 02,2021
Minithumbdown
By: 'Pritti'
Mar 02,2021
1 people found
this helpful
Great responsive service from Bradley and Sharmila - I would use Goodfellows again. Helpful and able to answer queries as required....
read full review
Was this helpful? Yes

“My experience with Bradley was amazing.Very ......”

Share on :
Feb 18,2021
Minithumbup
By: 'Antonio'
Feb 18,2021
0 people found
this helpful
My experience with Bradley was amazing. Very efficient and professional. I would like to thank him for the help and advises that he gave me....
read full review
Was this helpful? Yes
Staff picture Jack
(8)
Staff picture Tony
(7)
Staff picture Lorraine
(1)
Staff picture Laura
Staff picture Stephen
Staff picture Jack
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Goodfellows is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded we have the following complaints procedure in place.
The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the majority of cases we hope that any issues can be resolved quickly and amicably to customers' satisfaction at branch level.
Stage One - Branch Manager
Complaints should, in the first instance, be directed to the Manager of the estate agency branch you have been dealing with. They will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 5 working days from first notification.
Stage Two - Director
Should the local manager not be able to resolve your complaint to your satisfaction, you can refer the matter to the Sales or Lettings Director at head office. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
Stage Three - Managing Director
If, after you have dealt with the division director, you remain dissatisfied you may address your concerns, in writing, to the Managing Director. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
The address to write to is:
Tracey-Anne Green,
c/o Goodfellows Estate Agents Limited,
10, The Axis Centre,
Cleeve Road,
Leatherhead,
SURREY,
KT22 7RD
Or email: [email protected]

Stage Four - The Property Ombudsman
If you still remain dissatisfied with the outcome of your complaint after dealing with the Directors, and once you have received a Final Viewpoint letter from the Managing Director, you may approach the Property Ombudsman.
The Property Ombudsman
Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Tel: 01722 333 306
Email: [email protected]

Details of how to contact the Property Ombudsman will be contained within the Final Viewpoint letter sent as the final response to your complaint. Information can also be found online at www.tpos.co.uk.
- You must make your complaint to the Property Ombudsman within 12 months of the date of our Final Viewpoint letter.
- The Property Ombudsman will not consider your complaint until our internal complaints procedure has been exhausted and you have received our Final Viewpoint letter.
- The Property Ombudsman recommends paying any outstanding fees on a "without prejudice" basis to avoid late-payment charges and/or further action.
Please be aware that a complaint cannot be sent direct to the Ombudsman without first following the internal complaints procedure.
Last updated at 4:12 PM 08/11/2017 by allAgents

Awards won by Goodfellows, Morden SM4 5HP



Get in touch with

Goodfellows

Branch - Morden, SM4