Shawlands, Glasgow, G43
4.9/5, 152 reviews
98% recommended
98% sales valuation accuracy
99% sales fee satisfaction



Property Features

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“excelent services...”

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Jan 18,2019
Minithumbup
Dougal
By: 'Raluca'
Jan 18,2019
0 people found
this helpful
I am very satisfied with Pacitti Jones. I bought a flat with their help and i am more than happy. I wanted to change the mortgage with another bank and Dougal, an excelent mortgage adviser helped us. He is the same person that helped us obtain a very good mortgage when we bought the flat and that s why we returned to him after 2 years. We are very happy and we recommend him to everybody. He is very good and he is very quick. Regarding the flat or any other thing related to real estate, we will always go to pacitti jones and to Dougal
Comment on agent fees
Excelent adviser is Dougal
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Opening Hours
Address

Pacitti Jones
206 Kilmarnock Road
Shawlands,Glasgow
City of Glasgow
G43 1TY
0141 571 4444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 99% £50,000 £11,010,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 0 0 139 3 4 0 3 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales
Latest Properties

No Properties

Images & Videos

“Great Service...”

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Mar 14,2024
Minithumbup
Julie
By: 'Willie McGuire'
Mar 14,2024
0 people found
this helpful
Everyone was efficient and friendly and kept me informed of any developments. Client portal a bit hit or miss....
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“Excellent Service...”

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Feb 28,2024
Minithumbup
Craig
Julie
By: 'Claire'
Feb 28,2024
0 people found
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Excellent service from start to finish from the whole team. Can not recommend highly enough!...
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“Highly recommended as both estate agent and solicitor...”

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Feb 20,2024
Minithumbup
Craig
By: 'Bernd'
Feb 20,2024
0 people found
this helpful
Pacitti jones sold my flat acting as both estate agent and solicitor. The entire process was professional, to en exceptional standard and as stress free as it could be. The photos taken from the property were fantastic. The home report was arranged. The way the ...
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“Perfect to work with and very experienced - c......”

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Jan 25,2024
Minithumbup
Craig
Julie
By: 'Ronald Mcewan'
Jan 25,2024
0 people found
this helpful
Perfect to work with and very experienced - cannot fault the service...
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“Very impressed by both the professionalism a......”

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Dec 01,2023
Minithumbup
Craig
Julie
By: 'Gary Berman'
Dec 01,2023
0 people found
this helpful
Very impressed by both the professionalism and personable service provided by Julie, Craig and the other members of the Shawlands office re the sale of my property, given which, I would have no hesitation in recommending their services to others....
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“Sold my flat in the west end this summer. On ......”

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Oct 15,2023
Minithumbup
Irim
By: 'Richard'
Oct 15,2023
0 people found
this helpful
Sold my flat in the west end this summer. On the market for two weeks, got an offer and five weeks later had completed. Legal team were very efficient in getting everything done on time....
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“Excellent Service...”

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Sep 07,2023
Minithumbup
Julie
By: 'Joseph'
Sep 07,2023
0 people found
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Pacitti Jones have delivered excellent service throughout the sake of our property....
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“The Shawlands team were informative and helpf......”

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Jul 13,2023
Minithumbup
Julie
Craig
By: 'Katrina'
Jul 13,2023
0 people found
this helpful
The Shawlands team were informative and helpful from start to finish. We received daily updates, viewings were well organised and we would definitely recommend Pacitti Jones for selling a property. Thanks again for all your time and help....
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“I am so impressed with Pacittii Jones and can......”

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Jun 20,2023
Minithumbup
Julie
By: 'A very happy customer'
Jun 20,2023
0 people found
this helpful
I am so impressed with Pacittii Jones and cannot speak more highly of Julie from the Shawlands branch. I was guided through the process; Julie contacted me regularly and was always easily contactable and happy to respond to my multitude of questions and offer sound ...
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“5 star service from Pacitti Jones Shawlands...”

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Jun 01,2023
Minithumbup
Craig
By: 'Lauren'
Jun 01,2023
0 people found
this helpful
From start to finish the service I received from Craig, Beth and Julie was wonderful. Always kept me up to date on what was happening and those who came to view my property even commented on how friendly they were. Pacitti Jones came recommended to ...
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“Recommend Pacitta Jones as selling agent...”

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May 31,2023
Minithumbup
Julie
By: 'Caroline'
May 31,2023
0 people found
this helpful
The staff have been really helpful and supportive throughout the selling process. They acted quickly to set up all necessary steps. Communication was consistent and prompt. They delivered feedback on each viewing by the following day and also kept us posted with regular phone calls. ...
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“Excellent service. Never felt under pressure ......”

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Oct 07,2022
Minithumbup
Julie
By: 'Shaz'
Oct 07,2022
0 people found
this helpful
Excellent service. Never felt under pressure to use their services as the team didn’t constantly contact me. When we were ready to proceed the team were efficient. From preparing to market to viewings we were kept informed of the process and key dates. No ...
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“Beth, Julie and all the staff at Pacitti Jone......”

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Sep 12,2022
Minithumbup
Julie
By: 'Tom'
Sep 12,2022
0 people found
this helpful
Beth, Julie and all the staff at Pacitti Jones were great. Very attentive and professional. Very pleased we went there to sell our house....
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“I sold my late mothers property through the S......”

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Sep 09,2022
Minithumbup
Julie
By: 'Liz'
Sep 09,2022
0 people found
this helpful
I sold my late mothers property through the Shawlands branch. From start to finish it was a seamless process. Julie was fabulous in keeping me up to date with what was going on and nothing was a problem for her, very professional lady who knows ...
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“Super Shawlands...”

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Jun 06,2022
Minithumbup
Julie
By: 'Dawn Coull'
Jun 06,2022
0 people found
this helpful
All the staff at Pacitti Jones Shawlands were very helpful and made selling very easy. The online portal is fabulous for keeping track of viewings and feedback....
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“Shop sold 81 Whatriggs Road Kilmarnock...”

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Jun 03,2022
Minithumbup
Irim
Lorraine
By: 'Saber'
Jun 03,2022
0 people found
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The service given by Irim James Lisa and Lorraine was excellent even though there were ups and downs out with there control...
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“SUPERB!!First class service!!!!!from all at ......”

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May 27,2022
Minithumbup
By: 'Audrey'
May 27,2022
0 people found
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SUPERB!!First class service!!!!!from all at Pacitti Jones SHAWLANDS from start to finish so professional and Beth kept us well informed and would recommend then and would definitely use again.Thank you Audrey....
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“Really happy with the service received. Const......”

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May 03,2022
Minithumbup
By: 'Scott'
May 03,2022
0 people found
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Really happy with the service received. Constant communication in terms of status of offers and advice regarding closing dates etc. Initial valuation quoted was accurate indication of offers received....
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“Excellent service and always kept up to date ......”

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Mar 28,2022
Minithumbup
Julie
By: 'Iain'
Mar 28,2022
0 people found
this helpful
Excellent service and always kept up to date by Julie and felt supported accordingly. Craig was very welcoming to my parents during his visit....
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“Approachable, professional, team effort from ......”

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Mar 28,2022
Minithumbup
By: 'Lynn'
Mar 28,2022
0 people found
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Approachable, professional, team effort from all staff at PJ, speedy response to enquires, emails etc, quality service, would definetly recommend....
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“Sale of Commercial Property...”

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Mar 19,2022
Minithumbup
Irim
By: 'Lynn Martin'
Mar 19,2022
0 people found
this helpful
I would like to thank Pacitti Jones , and in particular Irim Hussain, for the exceptional service I received with the recent sale of my commercial unit. I first contacted Lorraine Law, who was most helpful and immediately put me in contact with Irim Hussain, the ...
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“Look no further...”

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Mar 04,2022
Minithumbup
Julie
By: 'Christine'
Mar 04,2022
0 people found
this helpful
The entire team were fabulous. Helpful, knowledgeable, efficient. They gave me advice that I trusted and I felt safe and comfortable....
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“Staff were friendly, thorough and efficient. ......”

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Feb 18,2022
Minithumbup
Julie
By: 'Joyce'
Feb 18,2022
0 people found
this helpful
Staff were friendly, thorough and efficient. Very happy with their service. I would highly recommend using Pacitti Jones to anyone considering selling, buying and letting a property....
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“My house was sold within 8 days of going on t......”

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Feb 15,2022
Minithumbup
By: 'Annette G.'
Feb 15,2022
0 people found
this helpful
My house was sold within 8 days of going on the market. The advice and professionalism received from Craig, Beth and Julie was first class. The staff went out of their way to make it as pain free as possible and liaised with my son-in-law at ...
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“5 star experience from start to finish! Cr......”

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Feb 03,2022
Minithumbup
Julie
By: 'Miss Molly Angell'
Feb 03,2022
0 people found
this helpful
5 star experience from start to finish! Craig the was fantastic at explaining the selling process to me when coming to value my property. Julie & Beth in the branch were beyond helpful and attentive. I could not have received better service in my opinion and I ...
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“The team at Pacitti Jones were fantastic and ......”

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Jan 05,2022
Minithumbdown
Julie
By: 'Nicky'
Jan 05,2022
0 people found
this helpful
The team at Pacitti Jones were fantastic and so professional. They managed our viewings for us and were so accommodating to our family life....
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“Professional and friendly service....”

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Dec 12,2021
Minithumbup
Julie
By: 'Jane'
Dec 12,2021
0 people found
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All staff particularly Julie were extremely professional, and gave constant, calm reassurance whilst sharing their expert advice, during the selling process. Would highly recommend....
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“Julie has delivered a very professional and f......”

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Nov 30,2021
Minithumbup
Julie
By: 'Campbell'
Nov 30,2021
0 people found
this helpful
Julie has delivered a very professional and first class service throughout. Delighted with the experience. Kept us fully informed right throughout the process. Thanks Julie!...
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“Great! Julie has been efficient, friendly and......”

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Nov 23,2021
Minithumbup
Julie
By: 'Joyce'
Nov 23,2021
0 people found
this helpful
Great! Julie has been efficient, friendly and professional throughout my dealings with the Shawlands Branch. I would Highly recommend Pacitti Jones....
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Complaints Procedure

Our aim is to ensure that all of our clients are satisfied with everything that we do for them.

But we know that sometimes things don’t go as expected and we welcome feedback positive or negative so that we can improve our services and work out how to do things better in future.

If you have a complaint to make, please tell the person you have been in contact with that you are not happy with the service provided as soon as possible. You can do this in person, by telephone, by email or in writing. If they can deal with your complaint there and then, that is the quickest way to put things right.

If you are not happy with the response you receive, you should refer your complaint to the Manager responsible for that Branch or service. If you want to do this, we would ask that you set out your complaint in writing, either by e-mail or post. This will allow us to keep a formal record of your complaint and to understand the grounds of your complaint in more detail – which will help us to respond promptly. We endeavour to solve issues if and when they arise and setting out the objective or resolution that you would wish to see would be very helpful.

If the relevant Manger is unable to resolve your complaint to your satisfaction, they will usually refer it to the Chief Executive as a matter of course, but you can also ask them to do so.

Where a complaint is referred to the Chief Executive, he will review all the documentation relating to the service we have provided so far and all communications in either direction. He may involve and/or consult other senior personnel in Pacitti Jones who have no prior involvement in providing the service that is the subject of your complaint.

He will reply in writing directly to you, usually by e-mail but by post if you prefer.

We recognise that Alternative Dispute Resolution Regulations have implemented EU law to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. We have chosen not to adopt a named ADR provider and any concerns over services should be addressed to the Chief Executive who will consider with you the suitability of ADR.

If you are not satisfied with the findings of our review and you and we do not agree to use ADR then you can refer your complaint to an independent body. Pacitti Jones is regulated by a number of independent bodies including the Law Society of Scotland, the Council of Letting Agents and the Financial Conduct Authority. The nature of your complaint would determine which regulator is appropriate and we will advise you which body is relevant to your case should the need arise (Scottish Legal Complaints Commission is the single gateway for legal complaints).
Last updated at 9:38 AM 27/01/2022 by

Awards won by Pacitti Jones, Glasgow G43 1TY



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Pacitti Jones

Branch - Shawlands, Glasgow, G43