Due to he current economic situation, our property had been on the market for some time before finally being sold, and several accepted offers had fallen through due to problems with first time buyer mortgages, etc. Kashif and Tony continued to be positive throughout and their enthusiasm didn\'t wain, which was admirable. They were incredibly professional, always available on email or by phone, and their communication and ability to keep us fully updated was excellent. We had used another high profile estate agent previous to this, and the customer service from Ludlow Thompson far excelled our previous experience. They also gave us a lot of constructive / practical advice regarding improvements we could make to the property to help with the sale. We had tenants in our property while we were trying to sell it, and Kashif and Tony were always incredibly considerate to the tenants, which was really important to us. Kashif and Tony continued to be supportive right up until completion. I would highly recommend using Ludlow Thompson Docklands based on our experience with them.