“Terrible customer service!...”

Jan 16,2019
By: 'Lee Davis'
Jan 16,2019
0 people found
this helpful
Yopa hire a third party called agency express to put up their for sale boards. One of these boards fell on to my car after not being erected properly, causing two thousand pounds worth of damage. This was even captured on cctv. However YOPA accepted no responsibility neither did Agency express despite this board being erected on five separate occasions due to it falling back down. YOPA just explained how in their terms and conditions it states how they are not liable for any damage caused by a third party. This issue has been on going for four months and not once did YOPA assist in any way they just gave me a phone number for agency express instead. I hired YOPA to sell my house not agency express, however I have now been left with the damage and a voicemail from a senior complaints representitive explaining how YOPA are not liable for damage caused by Agency express. Terrible customer service!
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


22 Arlington Street London
Greater London

0333 305 0202

Opening hours

As Seen On

Book FREE Valuation

Branch - London, SW1A

Branch logo