“Fraudulent and Misleading...”

Jan 10,2019
Minithumbdown
By: 'Pufflemuff'
Jan 10,2019
3 people found
this helpful
Sent a contractor to perform an inspection on checkout of our rented property. No issues raised. Later received a checkout report saying there was a scorch mark on the kitchen counter (which there isn't). See the picture from the checkout report which just shows some dust or powder that wasn't there when the inspection was done. We raised this with purplebricks, asked them to check again. They did nothing. Staff were rude and unhelpful. Now they are assisting the landlord in keeping our entire deposit to supposedly replace the entire work surface!
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Purplebricks

Suite 7 First Floor, Cranmore Place, Cranmore Drive Shirley, Solihull
West Midlands
B90 4RZ

0800 810 8008

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