I was looking for an apartment to stay in while I was going to study. Charlie called me first time and asked me a lot of question about what exactly I want, he was very nice and polite. He took my details, and was sending me e-mails with the detail of the building that I might like,and was calling me every day to ask wether I liked them. He was very helpful,and was doing his best to offer me exactly what I want.As well as that we had a meeting to show me the apartment at a time that I wanted. I am very glad that somebody like Charlie helped me,it made my life much easier.