Yooodle
Surrey, Weybridge, KT13
4.9/5, 45 reviews
96% recommended
94% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

Estate & Letting Agents on Weybridge, Surrey & London | Yooodle

“Amazing...”

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Jan 09,2019
Minithumbup
By: 'Sabine'
Jan 09,2019
0 people found
this helpful
Absolutely amazing experience! Staff was very welcoming and supportive, great estate agents, very helpful. I would definitely highly recommend and for sure will be using them again.
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Opening Hours
Address

Yooodle
Dakota - De Havilland Drive
Weybridge
Surrey
KT13 0YP
01932 212 880

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 100% £0 £0
Lettings 100% 97% £900 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 0 24 1 0 1 4 0 2 0
Areas covered
  • KT13
  • Weybridge
  • KT12
  • Walton on Thames
  • KT16
  • Chertsey
  • KT15
  • Addlestone
  • KT14
  • Shepperton
  • KT22
  • Oxshott
  • TW17
  • Byfleet
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS SAGEagent Relocation Agent Network National Homes Network
Latest Properties

“Don't expect any support...”

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Apr 25,2023
Minithumbdown
By: 'Remy'
Apr 25,2023
0 people found
this helpful
The flat was not professionally cleaned when I arrived. I did not get any compensation for that, as a consequence, when I left, I did the clearning myself and they took some money from my deposit. The bed was broken, and I slept during a ...
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By: Fiona
Apr 25, 2023
View all comments (1)
Dear Remy, As per our recent correspondence, the flat was professionally cleaned prior to your occupation and this is documented in the professional third party inventory. As you have openly admitted, you neglected to have a professional clean at the end of the tenancy and unfortunately the Landlord cannot bear the financial burden of this. Re the bed frame, the purchase of a new frame was authorised the same day as you reported the issue. Unfortunately the wrong one arrived due to you advis ...

“Trying to find a property during the pandemic......”

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Jun 18,2020
Minithumbup
Elouisa
By: 'Mira'
Jun 18,2020
0 people found
this helpful
Trying to find a property during the pandemic was nothing short of a miracle! Thanks to Yooodle’s excellent virtual tours and accommodating attitude, we found a great property and are due to move in next month. Excellent experience all-around. Ellie and Amelia were particularly ...
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“Great experience dealing with yooodle...”

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Aug 22,2019
Minithumbup
Lauren
By: 'Jan'
Aug 22,2019
0 people found
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Great experience dealing with yooodle they made the whole process of moving out so fast and easy, would definitely recommend :)...
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“Let the house really quickly. Good quality te......”

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Aug 04,2019
Minithumbup
By: 'CHARLES'
Aug 04,2019
0 people found
this helpful
Let the house really quickly. Good quality tenant and got rent paid upfront for the year. Pleased all round with the company...
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“Straight forward. Helen does as she said. Muc......”

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Aug 04,2019
Minithumbup
Helen
By: 'Vanessa'
Aug 04,2019
0 people found
this helpful
Straight forward. Helen does as she said. Much prefer these guys over my last agent. They actually get back to you....
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“Rented our house in Walton through them....”

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Aug 04,2019
Minithumbup
By: 'Vanessa'
Aug 04,2019
0 people found
this helpful
Rented our house in Walton through them. Was skeptical at first as they aren’t based in a Walton. My husband visited them and exuded to give them a go. Our property had been on the market for a month. The guys at the Weybridge ...
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“Good People, kept in touch...”

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Jul 31,2019
Minithumbup
Ellie
Helen
By: 'Jonathon'
Jul 31,2019
0 people found
this helpful
No complaints, they were quick and kept in touch. Ellie and Helen were really pleasant and nothing was too much trouble....
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“Thanks to Lauren for being such a star!...”

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Jul 31,2019
Minithumbup
Lauren
By: 'Lisa'
Jul 31,2019
0 people found
this helpful
Thanks to Lauren for being such a star! Found the perfect house and got moved in the same week as seeing the house! Thank to you everyone, we will definitely recommend Yooodle to our friends....
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“I am relocating to the UK after many years of......”

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Jul 31,2019
Minithumbup
Lauren
Ben
By: 'Diana'
Jul 31,2019
0 people found
this helpful
I am relocating to the UK after many years of living abroad. It has been quite daunting as I am so out of touch with all of the requirements, checks and paperwork involved. In addition, we are moving to an area I am unfamiliar with. ...
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“eat service,thank you for helping to find ......”

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Jun 19,2019
Minithumbup
By: 'Gen'
Jun 19,2019
0 people found
this helpful
Great service,thank you for helping to find amazing home ! :) Daira was excellent ,friendly and professional , would definetly recommend to everyone !...
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“Excellent customer service...”

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Mar 22,2019
Minithumbup
Daira
Dora
By: 'Mattia'
Mar 22,2019
0 people found
this helpful
Had a fantastic service offered from the agent which went the extra mile to help me through this process. I would definitely recommend them to friends and family...
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“Helpful and approachable...”

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Mar 22,2019
Minithumbup
Elouisa
Lauren
By: 'Emily'
Mar 22,2019
0 people found
this helpful
Lauren and Elouisa worked tirelessly to ensure our move went smoothly. They kept us in the loop with everything from tenancy agreements, deposits and dates. They were so kind and answered any questions promptly....
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Comment on agent fees
Good
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“Amazing service...”

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Feb 03,2019
Minithumbup
Elouisa
By: 'Adam'
Feb 03,2019
0 people found
this helpful
Yooodle have been amazing and completely restored my faith in agents! I could always speak with Ellie 7 days a week and I used to wait days for a response from other agents. The only agent I will be using from now on!!...
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Comment on agent fees
Brilliant
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“Thanks...”

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Jan 23,2019
Minithumbup
By: 'Cynthia'
Jan 23,2019
0 people found
this helpful
We were very happy with the service provided by Dora and Charlie. Stress-free process and good communication. Great team! Thank you Yooodle!...
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“Fantastic...”

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Jan 21,2019
Minithumbup
Adrian
By: 'Kristine'
Jan 21,2019
0 people found
this helpful
I would like to thank Yoodle for finding my dream apartment.Adrian was extremely helpful. Communication was always great and he kept me informed throughout the process, guiding me along the way....
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“Impeccable service...”

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Jan 20,2019
Minithumbup
Ben
By: 'A'
Jan 20,2019
0 people found
this helpful
Fast and reliable team, wasn't expecting much but was quite impressed by them. Tenant moved in and got paid the same day by the agency. Most agents you're chasing for money!...
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Comment on agent fees
Good
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“Good stuff...”

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Jan 20,2019
Minithumbup
By: 'Armands'
Jan 20,2019
0 people found
this helpful
I am very happy with Yooodle estate agents. They found me a property and I was able to move in quickly. I told my friends to use Yooodle and I will definitely use them again. Thank you very much Yooodle!...
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“Excellent service...”

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Jan 18,2019
Minithumbup
Charlie
By: 'Steve'
Jan 18,2019
0 people found
this helpful
Charlie and the team at Yooodle have been very helpful and I would recommend them to anyone looking to rent their property!...
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“Highly recommended...”

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Jan 18,2019
Minithumbup
Adrian
By: 'Bob'
Jan 18,2019
0 people found
this helpful
I purchased my first apartment through Adrian in 1997 and am delighted to say that his thorough ''old school'' approach has not diminished over the last two decades! Adrian demonstrates great empathy, thoughtfulness and tenacity with everyone he deals with and is utterly reliable and trustworthy. ...
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“Professional service...”

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Jan 18,2019
Minithumbup
Charlie
By: 'Jo'
Jan 18,2019
0 people found
this helpful
I would highly recommend these guys to everyone. Charlie was incredibly efficient and professional and always went out his way and made time for me even with the minor queries I had. He is very experienced and knew exactly what my needs were. Quality service ...
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“5 Star Service!...”

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Jan 17,2019
Minithumbup
Ben
Lauren
By: 'James'
Jan 17,2019
0 people found
this helpful
I cant thank Ben and his team enough for the great service I received from the whole team at Yooodle! My house was accurately valued and despite marketing the property over the festive season, he was able to find tenants at a higher rent. The ...
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Comment on agent fees
Fees were good.
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“Polite and helpful from 1st point of contact and throughout...”

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Jan 16,2019
Minithumbup
Ben
Lauren
By: 'Mark'
Jan 16,2019
0 people found
this helpful
Cannot recommend Ben and his team more a professional and dedicated team that do all they can to help from the beginning and throughout...
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Comment on agent fees
Good
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“Excellent...”

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Jan 16,2019
Minithumbup
Elouisa
By: 'Malek'
Jan 16,2019
0 people found
this helpful
Elouisa and team were excellent, professional, friendly and very helpful in securing my new apartment. This was a great experience all round!!...
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Comment on agent fees
No agent fees ?? (great)
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“Phenominal...”

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Jan 15,2019
Minithumbup
Lauren
Ben
By: 'Landlord'
Jan 15,2019
0 people found
this helpful
Ben & Lauren have been great agents ! The property went onto the market and was let 4 days later at the full asking price. A landlord couldnt wish for more. I would highly advise any landlord who wants an efficient, trustworthy, reliable agent to use Yooodle!...
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“Excellent service...”

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Jan 15,2019
Minithumbup
By: 'Mark'
Jan 15,2019
0 people found
this helpful
It was quick and easy to deal with this company, I've had some nightmare experiences with major high street agencies as you can never seem to contact anyone. However, I had a dedicated agent that knew his stuff, I needed to rent a property at ...
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Comment on agent fees
No fees for a tenant, yet still received an excellent service
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“Fantastic!...”

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Jan 15,2019
Minithumbup
Ben
By: 'Oliver'
Jan 15,2019
0 people found
this helpful
Having always had pretty poor experiences within this industry in the past I was pleasantly surprised by Ben's knowledge and service, nothing was too much trouble for him, keep up the good work!...
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“Highly recommended!...”

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Jan 15,2019
Minithumbup
Ben
Lauren
By: 'Bollie'
Jan 15,2019
0 people found
this helpful
A friendly and highly professional company. Both Ben and Lauren do all they can to help and offer good advice based on a great deal of experience and expertise. I would highly recommend them ....
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Comment on agent fees
Very reasonable.
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“Exceptional lettings property knowledge...”

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Jan 15,2019
Minithumbup
Ben
By: 'Mr'
Jan 15,2019
0 people found
this helpful
We were very impressed with Ben's expert property lettings knowledge and the genuine care and interest he took in us, he found exactly what we asked for and within our price range. We highly recommend Yooodle and their team we will be using them again....
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Comment on agent fees
Competitive good rates
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“Brilliant!...”

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Jan 14,2019
Minithumbup
By: 'Linda'
Jan 14,2019
0 people found
this helpful
I couldn't ask for better service. Lettings team was brilliant and I found my dream property. They do not charge tenant fees and I was able to move in time. Thank you Yooodle....
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“Great Service...”

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Jan 11,2019
Minithumbup
Dora
By: 'Greg'
Jan 11,2019
0 people found
this helpful
I had the pleasure of dealing with Dora from Yooodle London office. She was very helpful and listened to my needs. On the same day we had 3 properties to see that matched my criteria and with 24 hours I had secured my new home. Personable and ...
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Comment on agent fees
Fantastic, didn’t pay any fees.
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No image available Lauren
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No image available Ben
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No image available Elouisa
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No image available Helen
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No image available Adrian
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No image available Charlie
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No image available Dora
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No image available Reuben
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No image available Ellie
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No image available Daira
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Tenant Fees

From 1st June 2019 the government introduced the long awaited 'Tenant Fees Act 2019' in summary this means that many fees to tenants are now prohibited*. At Yooodle, we never charged our tenants fees and have always welcomed this new legislation. In light of the changes made under the act please read through our advice guidelines below.

Reservation Deposit
We will require a reservation deposit equal to one weeks rent, prior to your offer being submitted. If your offer is not accepted by our Landlord and you decide to withdraw, your reservation deposit will be refunded in full.

Please be aware of the Terms and Conditions before signing our Tenancy Application Form, should you withdraw from your application after your offer has been accepted, you provide false or misleading information, or your referencing is declined without providing a suitable guarantor(s) the reservation deposit will not be refunded.

Tenancy Deposit
Where the annual rent is less than £50,000.00, the tenancy deposit will be equivalent to 5 weeks rent. Where the annual rent is equal to or greater than £50,000.00, a tenancy deposit equivalent to 6 weeks rent will be required.

In order to calculate the 5 or 6 weeks rent amount, you first take the annual rent and divide by 52 to get one weeks rent and then multiply by 5 or 6 as appropriate.

The deposit must be paid in cleared funds prior to signing your tenancy agreement. The deposit, if held by Yooodle will be as stakeholder under The Tenancy Deposit Scheme (TDS) for the duration of the tenancy in accordance with the scheme rules.

Rent Payments
The first month's payment of rent must be paid in cleared funds prior to signing the tenancy agreement. Rent is payable by standing order which must arrive as cleared funds on the due date as stated in the tenancy agreement. It is advisable to setup your standing order three days prior to the rental being due. We can only accept one standing orders for the total amount of rent.

Permitted Charges
Under Schedule 1 of the Tenant Fees Act 2019 Permitted Charges are allowable should any of the following events occur, default on rental payments, variation, assignment or novation of tenancy, termination of a tenancy, outstanding payments for council tax, utilities, television license and communication services.

Unpaid Rent
Should you fall into rent arrears, you will be charged interest at 3% above the Bank of England Base Rate from the rent due date until paid in full. This charge will not be applied until the rent is more than 14 days in arrears.

Lost Keys/Security Fobs
You will be liable for the actual cost of replacing any lost keys or security fobs. If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for you, the Landlord and any other persons requiring keys will be chargeable. If extra costs are incurred there may be a charge of £20.00 per hour (inc VAT) for the time taken replacing the lost keys/fobs.

Variation of Contract
Should you wish to make changes or amendments to the contract you will be charges £50.00 (inc VAT) per agreed variation.

Early Termination
Should you wish to leave your contract early, you shall be liable for the Landlord's costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy. Please refer to our website https://www.yooodle.co.uk/landlord-fees for details of our landlord fees.

Stamp Duty Land Tax
This tax is payable on tenancies where the rent exceeds £125,000 PA. Please contact HMRC for further information.

*Please be aware that the Tenant Fees Act does not apply to contractual tenancies which would be used if the tenancy is for a company let or it it's not to be individuals only or principal home.
Yooodle is a member of and covered by ARLA/Propertymark Client Money Protection Scheme and a member of a redress scheme provided by The Property Ombudsman.
Last updated at 03/09/2019, 6:33 PM by Benjamin Willmore
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Should you have any problems with Yooodle's service which you are unable to resolve with your assigned representative or their manager, complaints about the service of Yooodle Limited should be sent in writing to:
Complaints Team, Yooodle, Dakota, De Havilland Drive, Weybridge, KT13 0YP or emailed to [email protected]

The complaint will be acknowledged within three working days of receipt and an investigation undertaken. A formal written response will be sent to you within 15 working days.

If your complaint relates to a property sale issue that we are unable to resolve, we would advise you to contact the National Association of Estate Agents (NAEA)

If your complaint relates to a letting issue that we are unable to resolve, we would advise you to contact the Association of Residential Lettings Agents (ARLA)

For both of the above you are entitled to contact The Property Ombudsman if we are unable to resolve your complaint.

We are proud to support Resolver (a free tool to help consumers raise and resolve issues) in its quest to make the complaint handling process as simple as possible, for more information on resolver please visit their website.

We are members of the UK's independent body set up to uphold information rights, the Information Commissioners Office (ICO) if your complaint relates to your information rights, please contact the ICO our registration number is ZA295611.

Yooodle will comply with the Data Protection Act 1998 (and any legislation that replaces or supersedes the Act from time to time) in all our dealings with your personal data.

Please refer to our Privacy Policy and Cookie Policy for full details of how we acquire and use your personal data and how you can opt out/in of certain activities. Please be aware that in the provision of our services, we may instruct other organisations to process personal data on our behalf and/or share personal data with law enforcement agencies, which may also involve the transfer of data outside the European Economic Area set.
Last updated at 1:00 AM 01/01/1970 by

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