At Home Estates and Letting Agents
Southwater, HORSHAM, AtH
5/5, 79 reviews
100% recommended
96% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

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“Great service...”

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Jan 08,2019
Minithumbup
By: 'Al'
Jan 08,2019
0 people found
this helpful
From the onset, Katherine was quick and efficient in getting our rental advert in place with the relevant websites. Even with the property far outside her normal “catchment area” she did a few viewings and found us a suitable tenant in no time at all. Then followed up with references, required documentation and got the tenancy agreement in place and provided a comprehensive “welcome package”.
We were very happy with Katherine's approachable and positive attitude and we would happily recommend her. We'll definitely engage with Katherine again when we need to change tenants.
Thank you.
Was this helpful? Yes
By: @Home Estate and Lettings Agency
Feb 02, 2019
Thank you for your feedback, we're delighted you had such a positive experience. Look forward to helping you again in the future.
@Home Team

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Opening Hours
Address

At Home Estates and Letting Agents
35 Carfax
HORSHAM
West Sussex
At Home
01403 886 288

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £52,500 £540,000
Lettings 100% 99% £750 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 1 0 57 0 14 0 3 0
Areas covered
  • RH13
  • RH12
  • RH14
  • RH20
  • BN5
  • RH13
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS
Latest Properties

“Great estate agents...”

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Jan 07,2021
Minithumbup
Paul
By: 'Deborah'
Jan 07,2021
0 people found
this helpful
Couldn't fault Paul and his team although to be fair our property was snapped after only 2 viewings by a couple who fell in love with it as much as we did, so in reality they did not have to work very hard. We went with ...
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“Wonderful Service from Start to Finish, Paul ......”

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Sep 24,2020
Minithumbup
Paul
By: 'Lisa'
Sep 24,2020
0 people found
this helpful
Wonderful Service from Start to Finish, Paul & His Team went above and beyond , This is a Estate Agent that Deserves every one of the 5 Stars. Thank You for making every step so easy, Allowing us to move on to our next adventure....
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“Would definitely recommend...”

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Sep 01,2020
Minithumbup
Paul
By: 'Sara'
Sep 01,2020
0 people found
this helpful
The @home team offer a friendly and professional service. We were kept informed every step of the way. Would definitely recommend. Nice touch to get a moving in gift!...
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By: Laura Smith
Sep 15, 2020
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Thanks so much Sara! Wishing you the best for the future. ...

“Amazing...”

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May 12,2020
Minithumbup
Paul
By: 'Rebecca'
May 12,2020
0 people found
this helpful
Paul and his team are the best possible people you could go to when selling your house or getting a mortgage. They work extremely hard and have extensive knowledge of the property market and mortgage providors. They helped us every step of the way and ...
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“Amazing buying and selling process with help ......”

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Jul 05,2019
Minithumbup
By: 'Lucy'
Jul 05,2019
0 people found
this helpful
Amazing buying and selling process with help and support throughout. Thank you At Home for being an amazing support at a very stressful time of people's lives. Your kindness and advice are second to none and as cheesy as it sounds we literally could not ...
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“Great Estate Agent...”

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May 26,2019
Minithumbup
By: 'Mr'
May 26,2019
0 people found
this helpful
From our initial meeting with Alice we found her to be friendly, helpful and knowledgeable. As inexperienced house sellers we leaned on @ Home a lot for guidance during the process and they were always on hand to assist. With Alice's help we had accepted an ...
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Comment on agent fees
I think the fees were fair.
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By: Laura Smith
Jun 03, 2019
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Thank you for your kind feedback, we were delighted to have been able to help. ...

“Great service...”

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Jan 08,2019
Minithumbup
By: 'Al'
Jan 08,2019
0 people found
this helpful
From the onset, Katherine was quick and efficient in getting our rental advert in place with the relevant websites. Even with the property far outside her normal “catchment area” she did a few viewings and found us a suitable tenant in no time at all. ...
read full review
Was this helpful? Yes
By: @Home Estate and Lettings Agency
Feb 02, 2019
View all comments (1)
Thank you for your feedback, we're delighted you had such a positive experience. Look forward to helping you again in the future. @Home Team ...

“Thankyou...”

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Dec 27,2018
Minithumbup
By: 'lauren'
Dec 27,2018
0 people found
this helpful
Alice was friendly and professional, no hard sell. When I lost a buyer she immediately organised new viewings and soon found a new one. The hamper delivered to my new home was a lovely touch. Thankyou....
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Comment on agent fees
good
Was this helpful? Yes
By: @Home Estate and Lettings Agency
Feb 02, 2019
View all comments (1)
Thank you for choosing us and for the kind feedback. We're thrilled all worked out in the end. @Home Team ...

“Very professional and yet personal and tailor made...”

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Dec 21,2018
Minithumbup
Paul
By: 'J'
Dec 21,2018
0 people found
this helpful
Really went the extra mile and worked to achieve positive results for everyone. Cannot thank Katherine or Paul enough for all their hard work and getting the results....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: @Home Estate and Lettings Agency
Feb 02, 2019
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Wonderful to work with you, thank you for your kind comments. @Home Team ...

“Superb experience!...”

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Nov 29,2018
Minithumbup
By: 'Carl'
Nov 29,2018
0 people found
this helpful
I cannot recommend Alice and @Home enough. We had some very challenging timescales to meet and Alice was excellent throughout the whole process from viewings all the way through to exchange and completion. Should I ever decide to move house again, I wouldn't hesitate in ...
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Was this helpful? Yes
By: @Home Estate and Lettings Agency
Feb 02, 2019
View all comments (1)
Thank you for your comments, it's always lovely to hear some great feedback and we'd be delighted to help you again in the future. @Home Team ...

“First time buyer...”

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Nov 08,2018
Minithumbup
Paul
By: 'Laura'
Nov 08,2018
0 people found
this helpful
Thank you Alice Peach and Paul Davies for enabling a smooth purchase on our first home. We are highly grateful for the professional service you have provided us throughout. We would certainly recommend At Home Estate as a first choice business....
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By: @Home Estate and Lettings Agency
Nov 10, 2018
View all comments (1)
Thank you both for taking the time to leave your review, we really appreciate it. Wishing you all the best in your new home. @Home team ...

“Wonderful experience...”

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Nov 07,2018
Minithumbup
Paul
By: 'Sarah'
Nov 07,2018
1 people found
this helpful
We can't thank at home estate agents enough. Paul and Alice helped us at from beginning to end and we're always there to help with any questions. We will defiantly be using at home when we move in the future....
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Comment on agent fees
At home we a lot cheaper than most estate agents in our area
Was this helpful? Yes
By: @Home Estate and Lettings Agency
Nov 08, 2018
View all comments (1)
Thank you Sarah, great to hear your feedback - we really appreciate it. ...

“Good service...”

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Nov 01,2018
Minithumbup
By: 'LJS'
Nov 01,2018
0 people found
this helpful
Alice was personable and competent: all queries about my move were dealt with quickly and in a professional manner. I would use them again....
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By: @Home Estate and Lettings Agency
Nov 08, 2018
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Thanks so much for your comments, we really appreciate it. @Home team. ...

“Great service....”

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Oct 31,2018
Minithumbup
Paul
By: 'Graham'
Oct 31,2018
0 people found
this helpful
Thanks Paul and Alice ... for steering us through a stressful time. Much appreciated and would definitely recommend @ home to anyone wanting to sell....
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Comment on agent fees
Very reasonable selling fee.
Was this helpful? Yes
By: @Home Estate and Lettings Agency
Nov 10, 2018
View all comments (1)
Thank you for your kind comments Graham and Barbara - wishing you the best for the future. @Home team ...

“Probate Sale...”

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Oct 30,2018
Minithumbup
By: 'Maggie'
Oct 30,2018
0 people found
this helpful
At a difficult time, we were attracted by the confident and friendly approach of the staff and as one of the Executors living outside the area, the ease of contact was ideal. Alice and all the team are to be commended on their prompt and ...
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Comment on agent fees
Very reasonable and clearly defined from outset including any additional costs
Was this helpful? Yes
By: @Home
Oct 30, 2018
View all comments (1)
Thank you for taking the time to let us know your thoughts Maggie, we appreciate the kind words. Wishing you the best for the future. The @Home team. ...

“Very efficient and dynamic...”

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Oct 17,2018
Minithumbup
By: 'Ignacio&Isabel'
Oct 17,2018
0 people found
this helpful
It is an absolute pleasure to write a glowing review about @Home. We only have praise for our point of contact, Mrs Alice Peach, who dealt with the sale of our terraced home from valuation to conveyancing. She gave us very good advice about the ...
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Comment on agent fees
Very competitive fees (which do not imply low visibility or poor performance at all).
Was this helpful? Yes

“Sucessfull sale...”

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Oct 13,2018
Minithumbup
By: 'Keith'
Oct 13,2018
0 people found
this helpful
We were very pleased with the way @Homeestates performed in handling the sale of our house in Horsham. They found us a buyer quicker than we thought would happen in a difficult market. The first meeting, the excellent photographs and video, the website details, the ...
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Comment on agent fees
OK. A bit lower than most
Was this helpful? Yes

“Honest/Professional...”

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Oct 13,2018
Minithumbup
By: 'Claudio'
Oct 13,2018
0 people found
this helpful
I have used many estate agents over the years renting out properties. I can honestly say Katharine is one of the best I have ever dealt with, she is extremely knowledgeable in the rental market and will always give an honest, accurate opinion. Katharine is ...
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Comment on agent fees
Agents fees are market competitive and one of the lowest.
Was this helpful? Yes

“A true support!...”

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Sep 10,2018
Minithumbup
Paul
By: 'Carey'
Sep 10,2018
0 people found
this helpful
We appointed Paul to sell my Mother's flat back in February. His pricing was very reasonable, and we were more than happy with how the property was represented on their website. Smashing photographs and the use of words were well placed. Paul managed to find ...
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent service and 'on the ball'!...”

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Aug 17,2018
Minithumbup
By: 'Zoe'
Aug 17,2018
0 people found
this helpful
Alice made a difficult time, a lot easier. Excellent service from start to finish. I will be using them again!...
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Comment on agent fees
Good prices!
Was this helpful? Yes

“5 star service...”

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Aug 15,2018
Minithumbup
Paul
By: 'Mr'
Aug 15,2018
0 people found
this helpful
We used At Home to sell our property and we couldn't recommend them highly enough. They found us a buyer quickly and went above and beyond in their service delivery at all times. We were kept updated at all stages and we're sure without Alice's ...
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Comment on agent fees
Very good and very reasonable given the high level of service received.
Was this helpful? Yes

“Great service and A star communication from Alice she was a pleasure to deal with and hope to do repeat business in the near future...”

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Aug 14,2018
Minithumbup
By: 'Sybe'
Aug 14,2018
0 people found
this helpful
Brilliant service from start to finish, as a developer it's key to work with local estate agents and build a rep ore, we will certainly be using @home estate agents again and Thankyou for making four latest purchase a pleasant transaction! Thanks Paul and Alice ...
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Comment on agent fees
Good
Was this helpful? Yes

“Not your usual (in a good way)...”

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Aug 03,2018
Minithumbup
Paul
By: 'Simon'
Aug 03,2018
0 people found
this helpful
After a poor sales experience in the past, the thought of having to allow a shiny-shoes estate agent into one's house in order to get a valuation (let alone pass them business) typically sends me in to a vitriolic rant. With this in mind, I ...
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Comment on agent fees
Rates started lower than any of the others in the area and I think I got more for my money.
Was this helpful? Yes

“Excellent Service...”

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Aug 03,2018
Minithumbup
By: 'Julie'
Aug 03,2018
0 people found
this helpful
At Home were the agents for our purchase and I couldn't recommend them highly enough. They kept in touch throughout the entire process, keeping us updated and in the loop. Alice was first class in her support offering advice, guidance and chasing the necessary solicitors ...
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“Fantastic service...”

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Jul 19,2018
Minithumbup
Paul
By: 'Hannah'
Jul 19,2018
0 people found
this helpful
We have been super impressed with @homes throughout the selling and moving process. It wasn't an easy move, with our first sale falling through, but @homes were always there to support and help us. Particular credit to Paul who saved the day when our second ...
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“Thank you 'At Home'!...”

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Jul 18,2018
Minithumbup
Paul
By: 'C'
Jul 18,2018
0 people found
this helpful
'At Home', and especially Alice, made our home sale journey incredibly smooth and successful. We had to sell a home which we had just purchased, due to an international relocation! The marketing was spot on and they found us a buyer quite quickly. They were ...
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Comment on agent fees
Good
Was this helpful? Yes

“Top quality service always happy to help...”

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Jul 13,2018
Minithumbup
Paul
By: 'Nathan'
Jul 13,2018
0 people found
this helpful
Really found the whole experience with at home very good, every time we needed help with something ALICE was always very helpful and friendly and you sold our house pretty quickly which is a bonus!...
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Comment on agent fees
Average for fees across estate agents neither good or bad
Was this helpful? Yes

“Great service...”

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Jul 13,2018
Minithumbup
By: 'The'
Jul 13,2018
0 people found
this helpful
E bought a house through At Home in Southwater, they always answered the phone and returned calls when they said they would. They were extremely helpful and went above and beyond what was expected of them. Far more professional and efficient than who we sold ...
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“Excellent service throughout...”

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Jun 17,2018
Minithumbup
Paul
By: 'Sarah'
Jun 17,2018
0 people found
this helpful
Always communicating between us and the buyers. Quick responses given to all queries. The asking price was achieved and made the whole process easy and stress free. Would highly recommend...
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Comment on agent fees
Competitive and worth every penny!
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“Wonderful experience with a lovely team...”

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Jun 14,2018
Minithumbup
Paul
By: 'VIK'
Jun 14,2018
0 people found
this helpful
We sold our house and purchased our current home back in March 2018 with @Home. PAUL and his team provided a superb service throughout the process which was at times quite stressful. I highly recommend @Home. A very understanding and honest team who provide an informative ...
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Comment on agent fees
Very reasonable fees considering the service they provide.
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 17/03/2023, 5:19 PM by Paul Davies
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:19 PM 17/03/2023 by Paul Davies

Awards won by At Home Estates and Letting Agents, HORSHAM At Home



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