5 Star Review
Jan 08,2019
By:
'Capt'
Jan 08,2019
Branch: Kettering, 4 Montagu Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NN16
Branch: Kettering, 4 Montagu Street
Lettings (as a Landlord)
Postcode: NN16
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I cannot praise the team at Let It in Kettering. They have been looking after my let property for several years now but this year they stepped outside their comfort zone and excelled in the assistance and management of my situation. In early March whilst my property was unoccupied waiting for new tenants to move in I had a major escape of water from the tank in the attic. This leak went on for a few days to the point where water was pouring out of the front door. The team at Let It went round and found the horrendous damage to the house which obviously I was devastated by. The new tenants where supposed to move in the next day!! I immediately visited the house and then set about trying to assess how I was going to put the house back together. It was totally destroyed inside. That is where the team at Let It really stepped up to the mark. They quickly were able to assign contractors to come in and remove all the damaged carpets etc and get the right equipment in to start to dry the house out. The leak was repaired and then the painstaking task of trying to put the house back together for the tenants began. Liam Dupree was outstanding in his assistance for me as I do not live locally to the property and he kept me up to speed with the rebuild progress and was always there on site to make sure everything was being done correctly. All the ceilings had to be replaced and a new kitchen was fitted. The whole house was redecorated from top to bottom. All this was sorted out by Liam and others at the Kettering branch. The house was finally finished off in October last year and the new tenants moved in at the start of November. It was only down to the team at Let It that this was able to happen. Without them I would have been totally lost and not been able to get the project on track and now back to having a property that is almost brand new. This to me was an example of them going out of their way to make sure that as a valued customer I was their priority to get assistance and the situation fully rectified. I cannot thank them enough for what they have done for me over the past year. I will be with them for as long as I have a property.
Comment on agent fees
This agents fees are superb compared to the others. I am a soldier and they took that into consideration and ensured that I was given a very good rate in relation to their management fee. The best around by far.
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