Just got the keys to the property today so cannot yet comment on them fully but so far I have been satisfied with them.
When we went to view the property Sam was punctual, friendly and professional he also gave us lots of information about the property and landlady (I have been to many house viewings by estate agents who know nothing about the place and are completely useless). We put down the holding deposit that day and they made all the admin stuff really easy.
They only part we had a problem with was that they didn\'t make it clear which documents we all needed to give the landlady and ended up only confirming what we needed the day before we were due to sign the contract which obviously was not ideal. However we have been able to move in today anyway as they were all very understanding and helpful.
So far the whole experience has been very easy.