Originally the flat we enquired about had been taken off the market the day before. We decided to keep looking around but had no luck. Then I got a call from Townsends after I left my details with them, they mentioned that the flat had come back on to the market and since I showed interest in it before wanted to offer the first viewing to me.
The agency were very good at sorting out a viewing quickly and were very friendly throughout the entire process. They made the whole thing easy and we are very grateful for that.