Our house which we are letting with Walton Robinson and which they are being paid to maintain smells strongly of damp. The roof in the utility room leaks and this issue was reported several months ago in June. The leaking roof has led to mould and damp in both the utility and kitchen. We have been endlessly chasing Walton Robinson for months now to sort out these issues but the issues remain the same.
What agent could do to change your mind?
Respond to emails promptly
Not make false promises that were not withheld
Fixed the issue that we had with the property promptly