Ok - so first they were great because in one day they managed to show me two separate buildings both containing great studio apartments. They listened to my needs and were really helpful in finding a great place - not just to stay but to live. And at a fair price. The paperwork was fine and I visited and went through everything with Danouta and she was so lovely and helpful. It was a pleasure - and how often can you say that about paperwork?! On checkin/inventory we detailed everything and I made some notes that they were happy to atte=ach to my file. There was just no debate. This gave me great confidence. Finally, on move-out again they were really helpful and Jay and Oli both were really friendly and willing to fit viewing around my schedule. I\'ve just moved to live in Lisbon, but if work takes me back to London I I will simply call Jay at Martin&Wright and pre-arrange an apartment. Great team. Super friendly - and a pleasure to work with.