Focus Residential
Slough, SL1
3.8/5, 74 reviews
74% recommended
90% sales valuation accuracy
92% sales fee satisfaction
100% lettings valuation accuracy
92% lettings fee satisfaction

“Great Sales...”

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Dec 20,2018
Minithumbup
By: 'Andy'
Dec 20,2018
0 people found
this helpful
Rinah & Aaron were responsible for the recent sale of my flat.
Their initial estimate was accurate and their updates on progress were regular and kept me involved with any developments.
Comment on agent fees
The fees charged were what I believe to be standard, the fees are fair and I have no complaints.
Was this helpful? Yes
By: Donna Sheppard
Dec 21, 2018
Thank you for taking the time to review - we do appreciate it

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Opening Hours
Address

Focus Residential
16 Windsor Road
Slough
Berkshire
SL1 2EJ
01753770090

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 92% £147,950 £327,500
Lettings 100% 92% £530 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
19 1 17 17 14 0 4 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TDS
Latest Properties

No Properties

“Really good agency...”

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Nov 01,2019
Minithumbup
By: 'Gedas Kalin'
Nov 01,2019
0 people found
this helpful
Really good agency. Had no issues, everyone was helpful and responsive to our questions. Thanks Kate for all your help. Deposit was returned in full. Thanks once again....
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By: Donna Sheppard
Nov 04, 2019
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Thank you for taking the time to review, we really appreciate it ...

“Hello Everyone who decide rent property from ......”

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Aug 12,2019
Minithumbup
By: 'Zbigniew Wilczynski'
Aug 12,2019
1 people found
this helpful
Hello Everyone who decide rent property from Estate Agent.I like highly recommend Focus Letting Agent, because the procedure when I start renting so easy, and when I got end tenancy, the deposit return I get I only 3 days. But nothing for free, need look ...
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By: Snuggles Wilczynski
Aug 16, 2019
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Thank you for accept my opinion, I was very happy from you service, and if need in future I definitely return to you ...

“Excellent experience throughout...”

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Feb 07,2019
Minithumbup
By: 'Sahibzada'
Feb 07,2019
0 people found
this helpful
From the viewing through to the point of moving in, the process has been seemless. Staff is really helpful and prompt. Would highly recommend it to anyone looking to move....
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Comment on agent fees
Good
Was this helpful? Yes
By: Donna Sheppard
Feb 07, 2019
View all comments (1)
thank you for taking the time to review - it is much appreciated ...

“Highly professional and extremely helpful...”

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Feb 03,2019
Minithumbup
By: 'Josue Martin'
Feb 03,2019
0 people found
this helpful
Aaron was at all time very helpful and always answered promptly. Made everything look easy. Great team and highly recommended....
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Comment on agent fees
The fees are right and they work professionally.
Was this helpful? Yes
By: Donna Sheppard
Feb 03, 2019
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Thank you for taking the time to review Josue ...

“Very professional...”

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Jan 30,2019
Minithumbup
By: 'Maggie H'
Jan 30,2019
0 people found
this helpful
have had a very positive experience with Aaron after a few bad experiences with other estates agents. The Importance of being honest is paramount. The you for selling my apartment in difficult times. Thank you...
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Comment on agent fees
Like always we would prefer it to be less fee
Was this helpful? Yes
By: Donna Sheppard
Jan 31, 2019
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Thank you for taking the time to review - we appreciate it. ...

“Katy is very thorough and orifessional...”

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Jan 05,2019
Minithumbup
By: 'AB'
Jan 05,2019
0 people found
this helpful
Professional and thorough. Will go out of her way to try and help. Very good communication skills. Will recommend Focus to anyone....
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By: Donna Sheppard
Jan 05, 2019
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Thank you for taking the time to review - we are very luck to have Katy! ...

“Great agency to rent from...”

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Jan 03,2019
Minithumbup
By: 'Rafal Jadeszko'
Jan 03,2019
0 people found
this helpful
It has been almost six years since we decided to use focus and never had any issues. We can recommend them to everyone who is searching for flat to rent....
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Comment on agent fees
Only one single payment taken upon signing contract no other extra costs which was amazing.
Was this helpful? Yes
By: Donna Sheppard
Jan 04, 2019
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Thank you for taking the time to review ...

“Excellent service...”

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Dec 28,2018
Minithumbup
By: 'Hawkes'
Dec 28,2018
0 people found
this helpful
We have dealt with Focus for both renting and selling our property. All the staff we have had dealings with have been most helpful, from Adrian and Donna in the rental side and Aaron and Rinah for the sales. Even when our sale fell through ...
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Comment on agent fees
Very reasonable. Thoroughly deserved their fees.
Was this helpful? Yes
By: Donna Sheppard
Dec 28, 2018
View all comments (1)
Thank you for taking the time to review - it`s much appreciated ...

“Great Sales...”

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Dec 20,2018
Minithumbup
By: 'Andy'
Dec 20,2018
0 people found
this helpful
Rinah & Aaron were responsible for the recent sale of my flat. Their initial estimate was accurate and their updates on progress were regular and kept me involved with any developments....
read full review
Comment on agent fees
The fees charged were what I believe to be standard, the fees are fair and I have no complaints.
Was this helpful? Yes
By: Donna Sheppard
Dec 21, 2018
View all comments (1)
Thank you for taking the time to review - we do appreciate it ...

“Very helpful and knowledgable...”

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Dec 19,2018
Minithumbup
By: 'Sylwia'
Dec 19,2018
0 people found
this helpful
Very happy with the service and all the help we received. We were in the chain and managed to sell our house within 3 working days! This helped us with getting our dream house with no worry that our old house is not sold yet! Please ...
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Comment on agent fees
Good - you pay for what you get though
Was this helpful? Yes
By: Donna Sheppard
Dec 21, 2018
View all comments (1)
Thank you very much for taking the time to review ...

“*An agency worth recommending!*****...”

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Dec 11,2018
Minithumbup
By: 'Dominik'
Dec 11,2018
0 people found
this helpful
Fully Recommended,Perfect communication, professional approach to the client and full support in case of problems. Thank you very much.!!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Donna Sheppard
Dec 11, 2018
View all comments (1)
Thank you for taking the time to review. ...

“They managed my property to my full satisfaction and did a wonderful job to sell it for me...”

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Nov 30,2018
Minithumbup
By: 'Dr Tekeste Tekie'
Nov 30,2018
0 people found
this helpful
They got tenants for my property and did an excellent job in managing it. In 14 years there was no issue at all. Rent was collected on time, fixtures and furniture replacements were carried out promptly. Focus Residential staff Aaron did a fantastic job to sell ...
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Comment on agent fees
Agent fees were normal with any other but the effort was highly satisfactory
Was this helpful? Yes
By: Donna Sheppard
Dec 07, 2018
View all comments (1)
Thank you Dr Tekie for taking the time to review, best wishes Donna ...

“Excellent Service...”

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Nov 29,2018
Minithumbup
By: 'D.Chen'
Nov 29,2018
0 people found
this helpful
Having had my Flat up for sale in Burnham the team really helped with a smooth sale. Really helpful and professional team throughout....
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Comment on agent fees
Very good
Was this helpful? Yes

“I am writing to express my thanks for the way ......”

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Feb 09,2018
Minithumbup
By: 'Nikki P'
Feb 09,2018
1 people found
this helpful
I am writing to express my thanks for the way Katy has helped me secure my new house in Datchet. From the first meeting, I was so impressed with how professional, yet friendly she was. She has always responded to my emails with utmost efficiency ...
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Comment on agent fees
Fees were fine!
Was this helpful? Yes
By: Donna Sheppard
Feb 22, 2018
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Thank you Nikki for taking the time to review, you are right we are very lucky to have Katy! ...

“I had bad experience with this letting agency.firstly when ......”

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Nov 15,2017
Minithumbdown
By: 'Sumair'
Nov 15,2017
2 people found
this helpful
I had bad experience with this letting agency.firstly when agencies ask for fee and documents we consumer provide them with all the documents their fee plus the requested deposite and when it comes to return it all they turn out to be horrible in ...
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Was this helpful? Yes
By: sumair
Jan 20, 2018
View all comments (2)
since donna from focus residential left a response asked me to contact them I have contacted them and she offered to refund £100 from £160 they charged me from my deposit , since that day I have been chasing that refund of £100 till 18 january 2018. I rang quite few times to focus and every time they say they will pass on my message to donna who is actually manager. at last after chasing for months I got part of deposit back on 19 January 18 and rest was kept for cleaning the flat. I will no ...

“Focus is one of the best letting agent, I know ......”

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May 17,2017
Minithumbup
By: 'Anand'
May 17,2017
0 people found
this helpful
Focus is one of the best letting agent, I know Katy for more than 3 years, she is very quickly in sorting out the issue and good in response time. I am happy that I have got a rented house through Focus....
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Comment on agent fees
Agent fees is very reasonable
Was this helpful? Yes
By: Donna Sheppard
Jun 14, 2017
View all comments (1)
Dear Anand - thank you for taking the time to review Katy - it is much appreciated. Regards Donna ...

“Good customer service and helpful customer service. Plenty of properties ......”

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May 15,2017
Minithumbdown
By: 'Zee'
May 15,2017
0 people found
this helpful
Good customer service and helpful customer service. Plenty of properties they have. That suits your needs and requirements. Good customer service and helpful customer service. Plenty of properties they have. That suits your needs and requirements. I re com mend...
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Was this helpful? Yes
By: Donna Sheppard
Jun 14, 2017
View all comments (1)
Thank you for taking the time to review Focus Residential - it is much appreciated. Best regards. Donna ...

“I had a very pleasant experience working with Focus and ......”

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May 13,2017
Minithumbup
By: 'Gurpratap'
May 13,2017
0 people found
this helpful
I had a very pleasant experience working with Focus and Katy. They had a great property to offer that met all my requirements. I selected it within one visit. The price was within my budget. I didn't face any hassles with the paperwork. All in ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Donna Sheppard
Jun 14, 2017
View all comments (1)
I just wanted to say thank you for taking the time to review - we do appreciate it! ...

“I've had an easy and pleasant experience with this agency. ......”

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May 13,2017
Minithumbup
By: 'Matthew'
May 13,2017
0 people found
this helpful
I've had an easy and pleasant experience with this agency. Katy has been outstanding with any issues I've come across. Always very friendly, reliable, proactive and quick to respond....
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Comment on agent fees
I think the fee's are reasonable and fair.
Was this helpful? Yes
By: Donna Sheppard
Jun 14, 2017
View all comments (1)
Thank you very much for taking the time to review. ...

“Really helpful and efficient took everything in consideration and was ......”

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May 12,2017
Minithumbup
By: 'Anmol'
May 12,2017
0 people found
this helpful
Really helpful and efficient took everything in consideration and was very quick to respond with everything in perfect detail. Easy to get hold off, really caring and great at her job...
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Comment on agent fees
I think the agent fees are reasonable
Was this helpful? Yes
By: Donna Sheppard
Jun 14, 2017
View all comments (1)
Thank you very much for your review - it`s always appreciated when people take the time to write one. ...

“Thanks for support of Focus residential and Adrian over period ......”

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May 10,2017
Minithumbup
By: 'Vineet'
May 10,2017
0 people found
this helpful
Thanks for support of Focus residential and Adrian over period of 1.5 years for assistance. Excellent communication and clear way of approaching the issues. No complaints at all. I had a stress free letting and handing over process for the two properties. Will surely recommend to ...
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Comment on agent fees
I believe with the new rules coming in for the agent's fees would be handled differently. There fees is in line with market rates.
Was this helpful? Yes
By: Donna Sheppard
Jun 14, 2017
View all comments (1)
Thank you very much for your review - good luck in your new home. ...

“The worst,rude corrupt agency who would support the unfair ......”

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Mar 11,2017
Minithumbdown
By: 'ALIAS'
Mar 11,2017
2 people found
this helpful
The worst,rude corrupt agency who would support the unfair landlord but not you even if you stay with them forever!!!! Instead of resolving and facilitating solution for necessary disrepair issues between you and the landlord,they would encourage the unfair landlord to carry on ...
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Comment on agent fees
All part of the greedy money making game!!They are very happy to see an old tenant leave out of distress and no support from them ONLY because they get an opportunity to charge someone else the admin fee and the commission from the landlord when an old tenant leaves and a new ones walks in!
Was this helpful? Yes
By: Donna Sheppard
Apr 21, 2017
View all comments (1)
Dear Alias - it would be helpful to know which property you rented through us. There is certainly nothing "corrupt or evil" about this agency - it is a shame that people who make these kind of allegations never give their name. Whilst writing, our administration fee is one of the lowest locally and we most certainly prefer long term tenancies rather than the re-letting that you suggest. We manage over 1000 tenancies a year and have very very few complaints. Regards Donna Sheppard ...

“We were looking to sell a property which we had ......”

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Apr 11,2016
Minithumbup
By: 'Glendane Properties'
Apr 11,2016
0 people found
this helpful
We were looking to sell a property which we had rented out for ten years and was not in an area we know well. We approached six agents using Zoopla and after discussing the prospective transaction, we rejected all of the corporate agents and had ...
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Comment on agent fees
A very reasonable fee was quoted providing that the service would prove to be excellent and it certainly was. Proof if any were needed that cutting corners ( like, for example, using celebrity-promoted internet estate agents ) is not a good idea : As in everything else in life, you get what you pay for.
Was this helpful? Yes

“Very friendly and helpful person :) fast responding and sorting things ......”

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Mar 09,2016
Minithumbup
By: 'Shala'
Mar 09,2016
0 people found
this helpful
Very friendly and helpful person :) fast responding and sorting things out on time... I'm very happy and thankful that I had to deal with this kind of person.:)...
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Comment on agent fees
Not to bad
Was this helpful? Yes

“I dealt with Focus for the sale of a flat ......”

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Nov 20,2015
Minithumbup
By: 'A2'
Nov 20,2015
0 people found
this helpful
I dealt with Focus for the sale of a flat in Slough. From day 1 Aaron was a great support, he went above and beyond to support me since I don't live in the area and kept me informed of the progress and was on top ...
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“I am really happy to get in touch with Focus ......”

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Nov 16,2015
Minithumbup
By: 'Jignyesh Patel'
Nov 16,2015
0 people found
this helpful
I am really happy to get in touch with Focus residential. They are very helpful and Emma helped me in most of situations whenever I reached Focus office with my problems. For eg; leakage under wash basin, Central heater remote controller replacement and vacuum cleaner ...
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“Started selling of property with Scott, then passed onto Aaron. ......”

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Nov 14,2015
Minithumbup
By: 'Jay'
Nov 14,2015
0 people found
this helpful
Started selling of property with Scott, then passed onto Aaron. Both agents were responsive and kept me updated on the progress of my sale. As with all things, at first I was apprehensive that Focus would not able to find me a buyer in the ...
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Comment on agent fees
I have to give a neutral answer here and say that the fees were fair, but it would be better if there were no fees :)
Was this helpful? Yes

“Focus are professional, honest and go our of their way ......”

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Nov 09,2015
Minithumbup
By: 'EO'
Nov 09,2015
0 people found
this helpful
Focus are professional, honest and go our of their way to ensure things happen. There was good communication throughout the sale and I knew exactly what was happening (or not!). This turned out to be a difficult sale and they kept chasing until completion, dealing ...
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“Overall a positive experience, kept me updated at all times. ......”

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Nov 04,2015
Minithumbup
By: 'Kashif'
Nov 04,2015
0 people found
this helpful
Overall a positive experience, kept me updated at all times. So no complaints. I can recoome d to my friends....
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“We had dealings with Adrian, Donna and Terri at Focus ......”

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Nov 02,2015
Minithumbup
By: 'DJ'
Nov 02,2015
0 people found
this helpful
We had dealings with Adrian, Donna and Terri at Focus who have been our letting agents for over ten years for some of our properties. Focus have been instrumental in assisting us to purchase a property that we were looking to purchase for some time. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:14 PM 02/07/2018 by Donna Sheppard

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