“Terrible letting agent - avoid...”
1 Star Review
Dec 20,2018
By:
'Clark'
Dec 20,2018
Branch: London, 73-79 Balham High Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW17
Branch: London, 73-79 Balham High Road
Lettings (as a Tenant)
Postcode: SW17
2
people found
this helpful
Avoid Foxtons Balham at all costs and do no dealings with their Lettings manager*. They do not care about their tenants. Their presentation is a facade for gross incompetency. At the end of our tenancy their incompetence was made apparent to us. They organised for new tenants to move in BEFORE our move out date, did not apologise and essentially gave us no option but to move out with two days notice, forcing us to cancel work resulting in loss of earnings and severe stress. They never apologised, offered to cancel the inventory fee as a gesture of goodwill, however upon eventually receiving our deposit the fee was deducted. They made up an excuse that they would send the refund separately. We never received this refund and they stopped replying to us. Incompetence seems to be systemic within Foxtons and it appears to be a business strategy. I would advise all prospective tenants to avoid this company.
2
people found
this helpful
Was this helpful?
Yes