Please, please do not use this agency. We spent over a year of chasing them for rental payments which they had held and finally had to pursue the complaint through the Property Ombudsman. We were told they went into compulsory liquidation, but it appears that they can trade under different names. Google the manager "Martin Horne and liquidation" and you will see that they have had a number of businesses dissolved. We were repeatedly lied to and fobbed off, this company have no interest in good service only your money.