“Stressful from the offset...”
1 Star Review
Dec 14,2018
By:
'Tom'
Dec 14,2018
Branch: Southampton, 363 Bitterne Road
Services: Lettings (as a Tenant)
Rent PCM: £845
Would you recommend?: No
Postcode: SO19
Branch: Southampton, 363 Bitterne Road
Lettings (as a Tenant)
Rent PCM: £845
Postcode: SO19
10
people found
this helpful
Made the whole process stressful
Only after moving in will you find out issues, they often left viewers outside the property for long waits with little information, and they knew little about the property.
They don't use any sort of customer relationship management (surprising for a company as large as Leaders) so often had to get information of us they really should have known. They'd say they told one tenant one thing when they never did - putting one tenant up against the other.
The neighbour informed us how the previous tenants had issues with leaders too and the landlord wasn't surprised when we informed them of our own issues with them.
Overall awful experience and I'd recommend viewers to look at the 2/5 all agents website and past some of the strange reviews, you'll find in the Google reviews.
10
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