100% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
71% lettings fee satisfaction
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2024
allAgents People Awards
Dec 11,2018
Dec 11,2018
0
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THIS COMPANY IS *...(As I can't find any other explanation) I've never seen anything like this in my whole life! Judging by all the other reviews on here, the other customers were not black...or am I missing something here? Any way, judge for yourself..here is what happened:
I was referred by a good friend of mine; one of their tenants for a flat he was about to vacate, after speaking to one of the staff there, Billy he took my details and said he would get back to me about my inquiry for the flat. I told him I had references from work and previous land-lords plus clean credit score. I thought getting the flat would be just formality as I was referred by previous good tenant but after waiting 2 weeks I heard nothing. So I called Billy again and he told me the landlord lives abroad but has not responded to his email about my inquiry and recommendation and he promised me he would send another email (he said he couldn't call the landlord because she was abroad), so I asked him to let me know if another flats came available he should contact me as I thought maybe the landlord didn't want to rent her property to me..for whatever reason.
To my disgust my friend who is actually still living at the property told me he had received an text from Farrell Lewis that the flat was to have viewings that week, so I checked on Zoopla to see if they had any other properties advertised...to my shock they had a flat in my area at my price range so I thought I would give Billy the benefit of the doubt and ask him about the new property, so when I called Billy he told me he had not heard from the landlord about my inquiry and he didn't have any more flats available which was a blatant lie because there was one advertised on Zoopla. So I decided I would go in to the shop and confront Billy, so I did, when I got there Billy wasn't there but his manager Aziz was there so I thought to myself...great I can get some help. So I explained to Aziz the manager and he seemed sincere and acknowledged that both flats were available and he would speak to Billy and contact me within 2 hours...he didn't call. So the following day I called the office using the mobile phone I usually use and no one answered, so I decided to call 5 minutes later using a different number (my landline). This time, Billy answered..so I told him I wanted to speak to his manager at which he told me he wasn't available, so I just said thank you and dropped the phone...so as you can see they were even ignoring me.
I can't for the life of me understand why I got this treatment, I work for a blue chip company, I'm well-spoken, educated, presentable and I have all the references. If this is not *, what else could it be?? I've never had any dealings with this company before, my friend who is their tenant is a model tenant and he even recommended me. YOU MAKE YOUR DECISION IF YOU WANT TO DEAL WITH A COMPANY LIKE THIS
I was referred by a good friend of mine; one of their tenants for a flat he was about to vacate, after speaking to one of the staff there, Billy he took my details and said he would get back to me about my inquiry for the flat. I told him I had references from work and previous land-lords plus clean credit score. I thought getting the flat would be just formality as I was referred by previous good tenant but after waiting 2 weeks I heard nothing. So I called Billy again and he told me the landlord lives abroad but has not responded to his email about my inquiry and recommendation and he promised me he would send another email (he said he couldn't call the landlord because she was abroad), so I asked him to let me know if another flats came available he should contact me as I thought maybe the landlord didn't want to rent her property to me..for whatever reason.
To my disgust my friend who is actually still living at the property told me he had received an text from Farrell Lewis that the flat was to have viewings that week, so I checked on Zoopla to see if they had any other properties advertised...to my shock they had a flat in my area at my price range so I thought I would give Billy the benefit of the doubt and ask him about the new property, so when I called Billy he told me he had not heard from the landlord about my inquiry and he didn't have any more flats available which was a blatant lie because there was one advertised on Zoopla. So I decided I would go in to the shop and confront Billy, so I did, when I got there Billy wasn't there but his manager Aziz was there so I thought to myself...great I can get some help. So I explained to Aziz the manager and he seemed sincere and acknowledged that both flats were available and he would speak to Billy and contact me within 2 hours...he didn't call. So the following day I called the office using the mobile phone I usually use and no one answered, so I decided to call 5 minutes later using a different number (my landline). This time, Billy answered..so I told him I wanted to speak to his manager at which he told me he wasn't available, so I just said thank you and dropped the phone...so as you can see they were even ignoring me.
I can't for the life of me understand why I got this treatment, I work for a blue chip company, I'm well-spoken, educated, presentable and I have all the references. If this is not *, what else could it be?? I've never had any dealings with this company before, my friend who is their tenant is a model tenant and he even recommended me. YOU MAKE YOUR DECISION IF YOU WANT TO DEAL WITH A COMPANY LIKE THIS
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Latest Reviews
23rd Nov 2021
reviewed by 'Harshad Patel'
21st Feb 2021
reviewed by 'Danella Tosan Betts'
30th Sep 2020
reviewed by 'Ibrahim'
30th Sep 2020
reviewed by 'Ibrahim'
Opening Hours
Address
Farrell Lewis
2 East Vale
Acton,London
Greater London
W3 7RU
0208 743 3323
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £0 | £0 |
| Lettings | 100% | 71% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
May 05,2022
May 05,2022
0
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Great experience with Aziz and Billie , they were highly professional and they always take the extra time to make sure their tenants get the best possible service and outcome. Highly recommended ....
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Nov 23,2021
Nov 23,2021
0
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Have dealt with both Billy and Aziz for the past 4 years. I have found them to be courteous and efficient. They are currently managing two properties for me and there has never been any issues. they respond to my phone calls or e-mails promptly and ...
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Feb 21,2021
Feb 21,2021
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Just want to say great agent, amazing throughout the process of both properties that I’ve rented in the past. Whenever I contacted them, there replied with a speedy response. I found them happy to help in all enquiries. Very happy to rent one of ...
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Feb 09,2021
Feb 09,2021
0
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Lazy and dishonest. There was a leak in my apartment. Terrible landlord at Bromyard House didn't address the problem properly and I had to wait 4 months to get it fixed, after many e-mails and chasing. There was humid and smell in the apartment because of ...
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Sep 30,2020
Sep 30,2020
0
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I wish if there is an option to give ZERO star.
lier , misleading, **** people to deal with .
Be aware from Aziz and Billy.
They look professional at the beginning of the tenancy but evils after soon later....
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Sep 30,2020
Sep 30,2020
0
people found
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I wish if there is an option to give ZERO star.
lier , misleading, **** people to deal with .
Be aware from Aziz and Billy.
They look professional at the beginning of the tenancy but evils after soon later....
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Aug 30,2019
Aug 30,2019
0
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I have been a tenant for a few months now. Billy and Aziz are very professional and always very happy to help. However, I give it to the nature of their work and how busy it can be, it can take quite a while sometimes ...
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Dec 11,2018
Dec 11,2018
0
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THIS COMPANY IS *...(As I can't find any other explanation) I've never seen anything like this in my whole life! Judging by all the other reviews on here, the other customers were not black...or am I missing something here? Any way, judge for yourself.....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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