Sep 14,2012
Minithumbdown
By:
Sep 14,2012
8 people found
this helpful
I live in one of the new flats on Clapham road. The flats look nice when you first move in the the furniture packs are very cheap and the furniture not well designed. One of the chairs collapsed with a friend sitting in it; not all the screws have been put in the doors.

Also and the local gang the "Stockwell boys" are dealing drugs in the communal areas. The place is not safe and Galliard\'s don\'t care. Even the postman was mugged delivering post. Galliards have opened a gym with is open 24/7 which is being used by the drugs dealers and their have been a number of muggings on the estate and most people are moving out as its not a safe place to live.
What agent could do to change your mind?
The agency are very nice until they have got you to sign your contract. Then they are useless and don\'t care about tenants and our worries
Was this helpful? Yes
By: Galliard Residential
Oct 09, 2012
Dear Galliard Tenant

Thank you for taking the time to leave feedback. We are sorry to hear that you are experiencing problems with the furniture in your apartment and would like to investigate this further for you. Please can you email your property address to info@galliard.co.uk so that we may be able to determine your landlord’s furniture supplier they have used to furnish the property.

We are shocked to hear about the issues you have experienced at the development and take this matter very seriously. We have contacted our property management department who have confirmed that this is the first they have heard about the issues in the communal areas.

We have also contact the block management KFH company who introduced and run the gym, asking for their comments.

We do hope to hear from you soon with further details of the incidents discussed above. We hope to somewhat resolve these issues and hope that you feel confident in using Galliard in the future.

Yours sincerely

Galliard Residential Customer Relations
0208 418 1028
By: Galliard Residential
Oct 09, 2012
Dear Galliard Tenant

Thank you for taking the time to leave this feedback. We take all our tenant’s comments seriously and hope that with further information, we can work to resolve the issues contained in your post.

Our tenants deposits are strictly governed by the TDS, a scheme designed to ensure the return of deposit is fair and reasonable. We are therefore concerned that you feel you have been treated otherwise, and that the issues you have raised do not reflect our usual high standards. We would therefore be very grateful if you could email us on info@galliard.co.uk providing your name and the address of the property you have recently vacated so that we may be able to investigate this further and clearly explain the reasons for any dilapidations from your deposit.

Yours sincerely

Galliard Residential Customer Relations
0208 418 1028

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Life Residential

131-143 Clapham Road London
Greater London
SW9 0HP

020 7620 1600

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