Colchester, CO1
4.9/5, 276 reviews
92% recommended
98% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

Beresfords Group

“Painless journey from start to finish...”

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Dec 03,2018
Minithumbup
Dominique
Tessa
By: 'Samantha'
Dec 03,2018
7 people found
this helpful
Based on my requirements, Dominique emailed me a property that met my needs. I knew instantly it was perfect and requersted a viewing. I ended up having a viewing that evening and confirmed that day that I would like to take the property for rental. Over the weekend I submitted the relevant paperwork via email which got the ball rolling quickly. By the middle of the following week everything was completed. It was a smooth process from start to finish and I mainly dealt with Dominique. I also dealt with Tessa on the tenancy start date to finalise everything. I cannot fault Beresfords at all and would recommend them to others. I was kept up to date throghout the process and all dealings with Beresfords were friendly and professional.
Comment on agent fees
Fees are as expected and fair.
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Dec 05, 2018
Dear Samantha,
Thank you for posting your review and awarding our lettings team at Colchester with 5 stars and such positive feedback which is always good to read. I will pass on to the team your kind words and thanks again.

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Opening Hours
Address

Beresfords
145 High Street
Colchester
Essex
CO1 1PG
sell: 01206 764444 lett: 01206 763333

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 98% 96% £600 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
49 4 51 9 81 2 67 4 7 2
Areas covered
  • CO4 5
  • CO1 1
  • CO4 9
  • CO1 2
  • CO6 2
  • CO2 0
  • CO6 3
  • CO2 7
  • CO6 4
  • CO2 9
  • CO7 9
  • CO3 0
  • CO2 8
  • CO3 3
  • CO3 4
  • CO4 0
  • CO4 3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA SAGEagent
Latest Properties

No Properties

Images & Videos

“Oliver by far was the best real estate agent ......”

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Mar 23,2024
Minithumbup
Oliver
By: 'Jacob Alexander'
Mar 23,2024
0 people found
this helpful
Oliver by far was the best real estate agent we've encountered during our experience with searching for a new home. Polite, punctual and highly informative. Patient, charismatic and most of all had the intentions of the buyer as much of a priority as the sellers. ...
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“Great professional and personal service....”

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Mar 11,2024
Minithumbup
Tessa
By: 'keegan'
Mar 11,2024
1 people found
this helpful
I have been a client of Tessa and Beresfords in Colchester for many years after successfully letting several properties. Yet again on a renewal they have performed well, marketing at the right price prompt and quickly finding a tenant and processing checks in a timely ...
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Was this helpful? Yes
By: Ryan Spong
Mar 16, 2024
View all comments (1)
Dear Keegan, Thank you for providing us with a 5 star review! We value your feedback and we are very pleased that you have been happy with the service we have provided over the years. Should you require any further assistance, please do get in touch. Regards Ryan Spong - Area Lettings Director ...

“Sale Review...”

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Mar 05,2024
Minithumbup
Oliver
By: 'Rob'
Mar 05,2024
0 people found
this helpful
Our sale of a unique house, requiring a buyer who was passionate about the character and history of the building, was handled professionally throughout by Beresfords. Communications with the agent was good also - phone calls were always returned when a message had to be ...
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“CO2...”

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Feb 27,2024
Minithumbup
Sam
By: 'Andrew Baines'
Feb 27,2024
0 people found
this helpful
This was the first time I have rented through a letting agent and the whole process has been excellent from start to finish. Sam is a very friendly and professional young man and has been really helpful from our first meeting. He has helped arrange ...
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Was this helpful? Yes
By: Ryan Spong
Mar 04, 2024
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Dear Andrew, Thank you for reaching out and leaving us a 5 star review. We're pleased to hear that you had a positive experience with our Colchester office, in particular Sam. Although Sam is very new to the team, he shows excellent customer service and knowledge and is happy to go the extra mile to ensure client satisfaction. Regards Ryan Spong ...

“Excellent estate agents, best in town and had......”

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Feb 19,2024
Minithumbup
Oliver
By: 'Tim'
Feb 19,2024
0 people found
this helpful
Excellent estate agents, best in town and had a great service from Oliver Allen...
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“Professional, courteous and helpful...”

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Feb 17,2024
Minithumbup
Oliver
By: 'Mary'
Feb 17,2024
0 people found
this helpful
Professional, courteous and helpful in all dealings. On this occasion my property sold through another agent, but Oliver Allen did arrange several viewings and gave helpful market advice....
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“Thorough and efficient. They were professiona......”

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Feb 11,2024
Minithumbup
Sam
By: 'Schalk'
Feb 11,2024
0 people found
this helpful
Thorough and efficient. They were professional and curious. Good communication....
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Was this helpful? Yes
By: Ryan Spong
Feb 17, 2024
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Dear Schalk, Thank you for your 5 star review! It's great to hear that you had a positive experience with Sam at our Colchester office. Sam is great asset to the company and I'll be sure to pass on your kinds words. Regards Ryan Spong - Area Lettings Director ...

“Amazing service...”

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Feb 09,2024
Minithumbup
Oliver
Louise
By: 'Cristian'
Feb 09,2024
0 people found
this helpful
We were impressed with the level of professionalism shown by Oli and the team at Beresfords Colchester. Great communication, reliability and transparency. Other family have purchased their property with Beresfords and they have recommended them to us and we are glad we followed their advice....
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“All good. I was on a tight schedule and Beres......”

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Jan 11,2024
Minithumbup
Sam
Holly
By: 'Luke'
Jan 11,2024
0 people found
this helpful
All good. I was on a tight schedule and Beresfords managed to deliver without any issues or delays. Would recommend....
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Was this helpful? Yes
By: Ryan Spong - Area Lettings Director
Jan 20, 2024
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Dear Luke, We're thrilled to hear that we could meet your tight schedule seamlessly with no issues or delays; thank you for your recommendation! Regards Ryan Spong - Area Lettings Director ...

“Professional and experienced staffGood commu......”

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Dec 21,2023
Minithumbup
Sam
Tessa
By: 'Aina'
Dec 21,2023
0 people found
this helpful
Professional and experienced staff Good communication Quick process of letting the property that I chose...
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Was this helpful? Yes
By: Ryan Spong - Area Lettings Director
Jan 20, 2024
View all comments (1)
Dear Aina, Thank you for your kind review! We're delighted to hear that the team at our Colchester branch provided you with a quick and smooth process for letting the property. We wish you all the best in your new home. Regards Ryan Spong - Area Lettings Director ...

“Excellent customer service...”

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Dec 16,2023
Minithumbup
By: 'Mrs Wright'
Dec 16,2023
0 people found
this helpful
I have been a tenant of a managed property for 8 years. Staff are efficient and professional. Initially I was given help and guidance to find an appropriate property for my needs and any maintenance issues raised were addressed in a timely manner throughout the tenancy. ...
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Was this helpful? Yes
By: Ryan Spong - Area Lettings Director
Jan 20, 2024
View all comments (1)
Dear Mrs Wright, Thank you for your kind words and loyalty over the past 8 years! We're thrilled to hear that you've found our team at Beresfords to be efficient, professional, and providing good customer service. Your positive feedback means a lot to us, and we look forward to continuing to meet your expectations in the future. Regards Ryan Spong - Area Lettings Director ...

“I had a great experience and great help recei......”

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Dec 14,2023
Minithumbup
Sam
By: 'Beremauro cathrine'
Dec 14,2023
0 people found
this helpful
I had a great experience and great help received and I got all the maximum attention I needed and a lot of professionalism. Communication was great...
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By: Ryan Spong - Area Lettings Director
Jan 20, 2024
View all comments (1)
Dear Beremauro, Thank you for sharing your positive experience with us! We're thrilled to hear that you received a great service by our team in Colchester, and we appreciate your feedback. Regards Ryan Spong - Area Lettings Director ...

“SCAMMER ALERT! RACIST!They are racist. They ......”

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Nov 17,2023
Minithumbdown
Kate
By: 'Vishal'
Nov 17,2023
0 people found
this helpful
SCAMMER ALERT! RACIST! They are racist. They scammed us of 1211 gbp.Don't ever buy or rent from them. I rented a property from them. The property was left in the perfect condition as it was provided to us. We verbally informed inspection person Kate, that ...
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Was this helpful? Yes
By: Steven Bond MARLA MNAEA - Managing Director - Resi
Nov 23, 2023
View all comments (1)
Vishal, Having read the contents of your recent review, I felt compelled to reply personally due to the seriousness of the allegation made against our Company. You have suggested that our staff have discriminated against you due to your race and also ‘scammed’ you out of money. Having personally reviewed the contents of the related file notes which are recorded chronologically, there has never been any reference made by you to any form of discrimination over a considerable period, whilst ...

“Joleen has be very helpful, kind anddone all......”

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Nov 13,2023
Minithumbup
By: 'Cherril'
Nov 13,2023
0 people found
this helpful
Joleen has be very helpful, kind and done all she can to sort issues out....
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By: Ryan Spong
Nov 29, 2023
View all comments (1)
Dear Cherril, Thank you for taking the time out to write us a review. We are pleased to hear that you had a positive experience with Joleen, we are always here to help. Regards Ryan Spong - Area Lettings Director ...

“Company and staff are very professional. They......”

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Nov 03,2023
Minithumbup
By: 'Marion Steer'
Nov 03,2023
0 people found
this helpful
Company and staff are very professional. They found us the right buyer for our house....
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“Great...”

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Nov 02,2023
Minithumbup
By: 'Kayleigh'
Nov 02,2023
0 people found
this helpful
Jolene is our property manager and has really helpful throughout the whole tenancy. When we have had issues she’s supported with getting them addressed and she has always got back to us. Very good at communicating....
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Was this helpful? Yes
By: Ryan Spong
Nov 29, 2023
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Dear Kayleigh, Thank you for your positive feedback! We're glad to hear that Jolene has been consistently helpful throughout your tenancy, addressing issues promptly and maintaining excellent communication. Regards Ryan Spong - Area Lettings Director ...

“Joleen has been Amazing! She ensures she ke......”

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Oct 26,2023
Minithumbup
By: 'Eunice'
Oct 26,2023
0 people found
this helpful
Joleen has been Amazing! She ensures she keeps us updated on all information regarding our repairs and gives prompt feedback regarding our complaints too. Joleen is a great listener too. She never rushes off the phone without understanding what the query is about, plus, she ...
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“Very humble, Caring and helpful with everythi......”

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Oct 26,2023
Minithumbup
By: 'Jack'
Oct 26,2023
0 people found
this helpful
Very humble, Caring and helpful with everything. Really glad she's about as she has been very helpful since I have moved in....
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“very helpful with dealing with any issues an......”

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Oct 25,2023
Minithumbup
By: 'leo yianni'
Oct 25,2023
0 people found
this helpful
very helpful with dealing with any issues and always keeping me updated...
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“Sarah is the best at her job. Fantastic serv......”

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Oct 20,2023
Minithumbup
Tessa
By: 'Wright'
Oct 20,2023
0 people found
this helpful
Sarah is the best at her job. Fantastic service and communication, can’t recommend Sarah enough 5 ⭐️⭐️⭐️⭐️⭐️ all round. Letting properties can be hard work sometimes! These guys take the worry and strain away. Thank you so much to everyone at Beresford. Top marks to colchester ...
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“Joleen has been helpful and responsive with a......”

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Oct 20,2023
Minithumbup
By: 'Hannah Wilson'
Oct 20,2023
0 people found
this helpful
Joleen has been helpful and responsive with any maintenance issues reported. The update emails / phone calls are much appreciated....
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“A great ambassador for Beresfords...”

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Oct 02,2023
Minithumbup
By: 'Philip'
Oct 02,2023
0 people found
this helpful
Jolen is an efficient polite, and most importantly, proactive member of staff who kept me informed throughout the process...
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“Joleen Parker...”

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Sep 27,2023
Minithumbdown
By: 'James'
Sep 27,2023
0 people found
this helpful
Joleen Parker has been polite, helpful and proactive in her dealings with us. She has kept us informed with ongoing maintenance issues so we are very happy up to now....
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Was this helpful? Yes
By: Ryan Spong - Area Lettings Director
Sep 27, 2023
View all comments (1)
Dear James, We're delighted to hear about your positive experience with Joleen in our property management department. Your feedback is greatly appreciated, and we're here to assist you with any further needs or questions. Regards Ryan Spong Area Lettings Director ...

“Excellent customer support from Beresfords. T......”

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Sep 21,2023
Minithumbup
Tessa
By: 'Kalyanaraman'
Sep 21,2023
0 people found
this helpful
Excellent customer support from Beresfords. The staff are always responsive no matter what the issue is. Very pleased to have Beresfords as the letting agent ....
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“Great Service...”

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Sep 18,2023
Minithumbup
Tessa
Dominique
By: 'Happy Client'
Sep 18,2023
0 people found
this helpful
This is our second year with Beresfords lettings team in Colchester. They are professional and very helpful. We would happily recommend their services to all....
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“Joleen is incredibly helpful....”

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Sep 08,2023
Minithumbup
By: 'Julie'
Sep 08,2023
0 people found
this helpful
Joleen has been incredibly helpful. Very friendly and approachable yet also professional. She has kept contact with me to check that work is being carried out on the house I rent and has chased workman too....
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“Property purchase...”

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Aug 28,2023
Minithumbup
By: 'Samantha'
Aug 28,2023
0 people found
this helpful
Richard very quickly understood my situation and the type of property I was looking for. He didn’t try and send me properties that were out of price range or not to the criteria I was looking for. Once in the process of purchasing the ...
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Was this helpful? Yes
By: Alison Horsley
Aug 29, 2023
View all comments (1)
Hi Samantha, Thank you for taking the time to leave your 5 star award for Richard who is based at our Colchester office. Richard will do all he can to ensure your search is tailored to your specific requirements, keeping you fully informed as suitable property becomes available. He will then guide and support throughout the sales process, keeping you updated regularly. Your kind comments are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Ser ...

“Kate Haywood Inventory clerk...”

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Aug 01,2023
Minithumbup
Kate
By: 'David Pennick'
Aug 01,2023
0 people found
this helpful
Kate has been the inventory clerk for a number of check in and check outs on my property and I have been extremely pleased by the outcome. No stone is left unturned, all comments are presented with very good photographs to show the condition of ...
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“Very satisfied,great and fast service,nice co......”

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Jul 31,2023
Minithumbdown
By: 'Adrian'
Jul 31,2023
0 people found
this helpful
Very satisfied,great and fast service,nice comunication and great person.thank you...
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“Richard was super engaged and communicative t......”

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Jul 28,2023
Minithumbup
By: 'Josh'
Jul 28,2023
0 people found
this helpful
Richard was super engaged and communicative throughout. Highly recommend and thankful for Beresfords throughout this process....
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Staff picture Dominique
(36)
Staff picture Tessa
(34)
Staff picture Holly
(15)
Staff picture Alex
(10)
Staff picture Oliver
(6)
Staff picture Sam
Staff picture Kate
(5)
Staff picture Louise
(4)
Staff picture Leanne
Staff picture Phillipa
Staff picture Jade
Staff picture Ross
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:50 PM 08/02/2019 by allAgents

Awards won by Beresfords, Colchester CO1 1PG



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Beresfords

Branch - Colchester, CO1