“nosy, rude and entitled...”
1 Star Review
Nov 27,2018
By:
'lost'
Nov 27,2018
Branch: Birmingham, 4a Albany Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: B17
Branch: Birmingham, 4a Albany Road
Sales (Prospective customer)
Postcode: B17
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people found
this helpful
Emma refused to arrange a viewing for me on two consecutive occasions. The first time, she argued that an evening viewing was not possible due to lack of daylight, and the second, she refused to show to my wife only, on the basis that she alone would not be able to make an investment decision. This judgmental and discriminatory attitude was outdated fifty years ago, but is simply unacceptable nowadays. To make things worse, she allowed herself to threaten to report my "difficult attitude" to the seller of a second property I wished to view. This person should not be customer-facing, as she has lost the seller two buyers with no chain and ready to fire! Very poor reflection of the agency, which my wife and I will avoid at all costs, especially when the first property was being advertised by another agent.
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