House Estate Agents
Offerton Stockport, Stockport, sk1
1/5, 5 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction



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“Disgracefully handled deposit return...”

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Nov 26,2018
Minithumbdown
By: 'BH41'
Nov 26,2018
6 people found
this helpful
9 weeks have passed since I vacated one of the properties that HEA reside over, and I have still yet to see my deposit. Proof of final bill payments was sent across promptly and confirmed by the staff there but not a single word on my deposit return.
Been told several stories at this point over the 9 weeks; ranging from "deposit has been transferred" to "It'll be in your account this week" - Obviously none have come to fruition.
I wouldn't mind if there was a dispute of some kind, but there isn't. The Landlord has confirmed that there is nothing wrong and the staff have also confirmed this.
They never call back when they say they will, they rarely respond to emails, and they routinely dodge incoming calls.
I can't speak for sales, but the lettings side is by far the worst I've ever dealt with. General advice for anyone thinking of letting from them is to stay away.
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Opening Hours
Address

House Estate Agents
221 hall street
offerton,Stockport
Greater Manchester
sk1 4jg
0161 355 5555

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £475 £625
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 3 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Vacated my property nearly 2 months ago, still not recieved my ......”

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Jan 18,2020
Minithumbdown
By: 'Disapointed'
Jan 18,2020
0 people found
this helpful
Vacated my property nearly 2 months ago, still not recieved my owed rent or deposit back! They ignore all communication and convieniantly the bell at the shop doesn't work! Damage at the property was never fixed and constant excuses of illness when they eventually do get ...
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“I rue the day I ever handed HEA my property ......”

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Jan 09,2020
Minithumbdown
By: 'GeeBee'
Jan 09,2020
1 people found
this helpful
I rue the day I ever handed HEA my property to manage. The stress they caused over the years was unbelievable. They refuse to answer their phones, they fail to pay rent on time. They make every excuse possible for their incompetence. You have to ...
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“An absolute disgrace - avoid at all costs...”

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Dec 15,2018
Minithumbdown
Rick
By: 'Unhappy'
Dec 15,2018
2 people found
this helpful
I think the headline sums it up nicely, avoid HEA at all costs!! They have managed a rental property of mine for a number of years and I have had constant battles with them over payment (or non payment), repairs and general communication. The rent ...
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Comment on agent fees
Too high compared to others
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“Disgracefully handled deposit return...”

Share on :
Nov 26,2018
Minithumbdown
By: 'BH41'
Nov 26,2018
6 people found
this helpful
9 weeks have passed since I vacated one of the properties that HEA reside over, and I have still yet to see my deposit. Proof of final bill payments was sent across promptly and confirmed by the staff there but not a single word on my ...
read full review
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“Avoid at all costs...”

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Jun 06,2018
Minithumbdown
By: 'Disappointed'
Jun 06,2018
8 people found
this helpful
I can't speak for sales, but without doubt this is one of the worst letting agents I have ever come across. Surprised they are still in business to be honest. Their only saving grace is the phone manner of their receptionist/admin people. Unfortunately, that ...
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Comment on agent fees
High
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by House Estate Agents, Stockport sk1 4jg



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