Sep 12,2012
Sep 12,2012
9 people found
this helpful
I was in a managed property being managed by Foxton\'s. When I actually wanted anything, they never got back to me. I ended up having to find out the details of what I wanted on my own. I also found them to be very inflexible. The problems really started when i handed in my notice the terms of the contract stated that they should be able to access the flat for viewings within a reasonable time agreed by both parties, they continually came around with little or no notice, sometimes letting themselves in the flat when I wasn\'t there, sometimes letting themselves in when I was preparing to go to work.. Instead of organizing viewings so that a number of people would come around at the same time, or within 15 minutes of each other to minimize disruption I had at least 6 or 7 agents call at various times over the notice period each one with their own agenda and non of them speaking each other to try to co-ordinate viewings. This meant that sometimes, I would have up to 3 of their agents coming around on the same day at various times to suit themselves rather than any one else. When it came to deposit I was charged £480. Bear in mind I have rented around London for over 13 years and have lived in 7 - 8 properties and have never had any deposit deductions. The £480 amounted to £270 for professional cleaning (even though I was told that a company was going in anyway and not to bother as I would be wasting my time) £150 for an "inventory" and £60 for a "damaged" thermostat (The RAW plus that attached it to the wall was loose out of the wall when I moved in and just needed filling and re-setting.
They also charged £270 to sign a bog standard "short term lettings agreement" contract which could be downloaded straight from the internet.
I would urge anyone looking to rent not to use Foxton\'s.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review. PLEASE NOTE! This is not the page to leave a new review of Foxtons Muswell Hill! To leave a new review of Foxtons Muswell Hill, please click the link below !
Write a review for Foxtons Muswell Hill

(optional) upload photographs,images,youtube video or .pdf files to support your review


222 Muswell Hill Broadway Muswell Hill, London
Greater London
N10 3SH

020 8829 4040

Opening hours