Waterfalls managed the advertising and sale of the property on a first class basis and found us a buyer within two weeks.(In fact they found at least three qualified buyers and as a result the process went to "sealed bids")
This buyer then pulled out for an unknown reason and Waterfalls found us another buyer within the week.
The sale progressed quite smoothly up to the point where our buyer\'s buyer announced new "conditions" to our buyer. Their estate agent had known these conditions but for whatever reason had not advised his client (our buyer) or others in "the chain".In fact had provided what seems to be erroneous information to all parties.
At the eleventh hour, our buyer and ourselves were open to quite a few "surprises" as a result of the other estate agent failing to communicate effectively.
In short, Waterfalls took charge of the overall situation involving ourselves, our buyer and their buyer plus solicitors and the other estate agent and managed after much negotiation (and cost to themselves) to bring the matter to a very successful conclusion which was acceptable to all parties.
All in all, they did a magnificnet job and kept us apprised at every stage of the complex negotiations and developments.
I strongly recomemend them to anyone considering buying a house in the area they cover and/or selling a house. They really work for their money and provide an absolutely first class service.
This entailed much negotiation (very very frustrating at times)