I used the Tooting branch to find a 5 room flat. I found the agents to be utterly unprofessional and outrightly dishonest. The agent called ***** was quite rude the first day we met her since we were 10mins late for the viewing. When we viewed the property and agreed to a price they told us 6 people can stay in the house. Then when we paid the deposit to reserve the property and when we read the contract it only included 4 people. They knowingly tried to deceive us and the landlord confirmed that he was never told about 6 people stayin in the house. Don't ever trust them.
Admin note: name of a person removed