“Honestly diabolical - ignore the good reviews...”

Nov 07,2018
Minithumbdown
By: 'Stephen'
Nov 07,2018
17 people found
this helpful
Very friendly to myself and my partners face but no one in office ever knows what's going on and pass the book or are completely different via email. Repairs take weeks to complete even when rent was paid for the year within 6 months.

Advised certain things would be fixed only for them to have nothing done when our tenancy ended and then trying to charge us for repairs reported months before the end of tenancy.

Property managers are a joke and seem to change every 6 months and never get back to you in a quick time and if they don't like what you're saying just repetively say check your contract. Most people want a human response and you will not get that from Ascend, go to a more reputable local agent.
Comment on agent fees
Terrible, charged £40 for an immigration check when both me and my partner hold British passports. Told it was a legal requirement, it is not.
Was this helpful? Yes
By: Stephen
Nov 12, 2018
We are currently in dispute for our deposit and they are no longer responding to calls or emails
By: Sarah
Nov 12, 2018
I completely agree with this review! Ignore the positive ones, it's reviews like this that show the true nature of Ascend Properties.

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Ascend Properties

Unit 1A, Old Haymarket, 73-89 Victoria Street Liverpool
Merseyside
L1 6DE

0151 305 2577

Opening hours


As Seen On

Book FREE Valuation

Branch - Liverpool, L1

Branch logo