1 Star Review
Nov 05,2018
By:
'Prof'
Nov 05,2018
Branch: Brighton, 110 Western Road
Services: Lettings (as a Landlord)
Rent PCM: £1300
Would you recommend?: No
Postcode: BN2
Branch: Brighton, 110 Western Road
Lettings (as a Landlord)
Rent PCM: £1300
Postcode: BN2
5
people found
this helpful
To start off, I would like to say they are awful and if you are planning to rent your home, you should go elsewhere. We used Cubitt to rent out our family home whilst we worked abroad so we were not renting out an investment property. To make our life easier (which we thought would make our life easier) we chose the full management service (8% of the rent), what a joke, worst service ever and a complete waste of our money.
The tenants complained about the boiler, the service management got us a new combi boiler for extortionate price, it was Xmas and we had no choice. Then tenants complained about water going into the sink fro the washing machine, fair enough, again Cubitt shrive management send us an extorniate price for the fixing. When we return to the house from abroad, we notice it is exactly the same and was not fixed, when we told Cubitt they told us it was no longer their problem as the tenants never mentioned it not being fixed properly.
So we return to our family home after 9 months, the tenants had stolen our chest of drawers, our hose, and loads of other random things (the tenants claim we told them they could take it, ridiculous, Cubitt told us the chest was only worth 30 pounds even though we showed them you could only buy it on eBay second hand for a 100).
The subcontractors who took photos for the deposit, didn't take them properly, the house was trashed, and they covered it up so the inspector never saw them.
No pets allowed, so the tenants had a dog, scratch marks on the doors and then painted over.
The list goes on, the after care from Cubitt was awful and somehow managed to blame us. We made no money and it actually ended up costing us.
Do yourselves a favor and go and use someone else. They have truly upset our family by destroying our family home and the work we had put into it.
No apology whatsoever from the agent.
Comment on agent fees
Very bad, not worth it at all.
5
people found
this helpful
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