David was great. He showed us the property twice, explained some of the confusing terminology and acted as an Intermediary between us and the landlord. He helped in the negotiations (fairly - unlike many other agents which only act on behalf of the landlord) and generally was polite and courteous. He also responded quickly to any enquiries made.
Altghough this is not David\'s fault, your fees are somewhat on the high side. We were charged nearly £600 in agency fees, even though we found the property ourselves, even though we were registered with you and the referencing is done online. We will also be charged £100+ for moving out. These fees are in no way a reflection on David\'s service, which was good, but rather on the policy of the company and their extortionate fees.
I would highly recommend David as a letting agent, however would only recommend the Agency for those that can afford to pay several 100\'s of pounds in agency fees (i.e. I would have marked you excellent if it wasn\'t for the fees)
Ludlow Thompson\'s will be our managing agent, so let\'s see how well they do this (as this will no longer be David) and how cooperative they will be when the time for return of the fairly significant deposit comes.