“Would give 0 stars if I could. Scam artists!...”
1 Star Review
Nov 03,2018
By:
'C.C.'
Nov 03,2018
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Rent PCM: £1295
Would you recommend?: No
Postcode: EH4
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Lettings (as a Tenant)
Rent PCM: £1295
Postcode: EH4
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It took DJ Alexander less than a year to force us to find a new place to live. Since day 1, we never dealt with the same agent twice - we kept being passed on to different young, clueless agents who would give us the wrong information. If we asked to speak to someone by name we always got "He/she is on vacation/not in the office." The right hand never knows what the left hand is doing! They broke our contract by ignoring our repeated maintenance requests. Most notably, they refused to send someone to fix our broken heaters in early January, whilst our elderly parents were visiting. One handyman told us DJ Alexander asked him to make sure repairs were done as cheaply as possible. Absolutely awful service! We moved after 8 months due to their negligence. If you have to use them, be sure to go over their initial inventory with a fine-tooth comb, because they will ignore glaring maintenance problems and then report them in their check-out inventory so you have to pay for the fixes. USE ANYONE ELSE BUT THESE SCAM ARTISTS.
Comment on agent fees
They will squeeze you dry. All they're after is your money, they couldn't care less about your living standards.
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