When we first moved to this property, the landlord promised to part furnished but did nothing as promosied. The Heritage Property made him furnished with the appliances as advertised. They have a small team of people but they are very professional. After a year we had to move house becuase the property was on the process of being repossessed. Despite numerous letters and phone calls, we were unable to contact the landlord for deposit release. The property was managed by the Landlord himself but the deposit was being held by the agent. Heritage tried their best to contact the landlord and finally released the deposit.