“Frustrating experience...”
3 Star Review
Oct 22,2018
By:
'S'
Oct 22,2018
Branch: Rushden, 52 High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: NN10
Branch: Rushden, 52 High Street
Sales (as a Vendor)
Postcode: NN10
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My biggest complaint was lack of communication and information from certain staff. After a threat to change Agents the Manager took over but not a lot changed. When I rang then someone would 'chase' but I didnt always get e return call. I was encouraged to pay for the on-line system which I felt was a waste of money. We were also encouraged to have an 'open day'. This was very badly set up. The dates on the flyers were wrong, (date printed was a month earlier than the actual date and the flyers were only distributed around my own housing estate). On the day, no-one turned up and we had to be available all day.
Comment on agent fees
We have to pay it but we felt all the time that not a lot of effort was put in to achieve the end result.
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