“Unacceptable but unsurprising service...”
1 Star Review
Oct 22,2018
By:
'GoodriddanceEllisandCo'
Oct 22,2018
Branch: Harrow, 8 College Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: HA2
Branch: Harrow, 8 College Road
Lettings (as a Tenant)
Postcode: HA2
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people found
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Do NOT use this agency. They are horrifically rude, inept and an all round disappointment.
The staff do not answer their phone, the property manager never returned phone calls or got back to me when issues arose within the property. I'm not sure what the point of them was, they did nothing and more often than not I had to resort to contacting the landlady directly or vice versa as they never acted with any haste.
The property 'manager' Dan was evidently unable to live up to his job title on numerous occasions.
Even during the intial viewing, Ray was ridiculously late. That should have been my first warning sign to steer clear of this company!
I am disgusted with their service and their attitude. Estate agents are notoriously known for being unhelpful, rude and self righteous, and the Harrow branch of Ellis and Co has clearly tried to live up to, if not surpass these expectations.
Save yourself the hassle and go elsewhere!
Comment on agent fees
Bad. Not sure what they did as most of the time I had to resort to contacting the landlady herself (who was a whole different story herself).
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