Our experience with Connells in Lichfield was not a pleasant one!
We eventually sold our property through them, but only after repeated phantom purchasers enabled them to retain their contract, allowing them time to search for an actual purchaser.
Phone calls were seldom returned, email only sporadically answered, contact details of potential purchasers were held back which meant we were never able to contact them, discuss the sale details or vet their offers, little or no information as to the interest in the property was ever offered.
They were also substantially more expensive than the completion and we only contracted them based upon their promise of a quick sale, which incidentally certainly was not the case.
We were continually fed misinformation about interest in the property and the quality of offers being made.
I would not recommend them to anyone.