100% sales valuation accuracy
98% sales fee satisfaction
67% lettings valuation accuracy
57% lettings fee satisfaction
Oct 19,2018
Oct 19,2018
0
people found
this helpful
this helpful
All staff at nova were fantastic especially keira. I was so impressed with the service I received. There communication throughout and support through some very stressful times. I would highly recommend.
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
14th Nov 2023
reviewed by 'Alan M. S.'
26th Oct 2023
reviewed by 'Mitch flexen'
11th Nov 2022
reviewed by 'Sonya'
6th Aug 2022
reviewed by 'Lorraine'
1st Aug 2022
reviewed by 'Karl Borthwick'
1st Aug 2022
reviewed by 'Chris'
Opening Hours
Address
Novahomes Plymouth
Spargo House, 10 Budshead Way,
Crownhill,Plymouth
Devon
PL6 5FE
01752 206040
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 98% | £24,000 | £675,000 |
| Lettings | 67% | 57% | £650 | £725 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 1 | 2 | 41 | 3 | 12 | 0 | 1 | 1 |
Areas covered
- PL3
- PL2
- PL1
- PL4
- PL5
- PL6
- PL7
- PL8
- PL9
- PL21
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Nov 14,2023
Nov 14,2023
1
people found
this helpful
this helpful
Having had Novahomes manage my rental properties for over 5 years now I have not been let down in any shape or form. Considering my properties are in the Plymouth area of Devon; and I live in Dorset; so I need a company who deals with ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 26,2023
Oct 26,2023
0
people found
this helpful
this helpful
Never rent of these as you'll never get your deposit back. Lived in one of theirs for 7.5 years and then given section 21 with 2 kids whom are now in temporary accommodation. No consideration for circumstances and never get anything fixes when asked. End of tenancy check ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 30, 2023
View all comments
(1)
I am sorry to see this review and appreciate your frustration. Your situation is indeed very difficult but sadly when a property is left in the condition you left this property in, there has to be a claim made on your deposit to try and contribute to the costly works required to clean and clear the property, as well as repair/replace the items you damaged. I will not upload the photos of the property as we found it upon your check out, here on this platform, as I fully appreciate you have a lot ...
Nov 11,2022
Nov 11,2022
0
people found
this helpful
this helpful
When selling our property, NOVAHOMES Real Estate Agents came highly recommended by a happy customer - and they definitely lived up to it:
With their open, positive “yes, can-do” attitude, the crew at Spargo House in Plymouth took all the stress out of a potentially ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 06,2022
Aug 06,2022
0
people found
this helpful
this helpful
Absolutely delighted that we chose Novahomes to sell our property, throughout the whole process they kept us informed, answering any questions/concerns we had efficiently and promptly....and got us the best price we could have ever asked for!
Thank you to ALL the team ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 01,2022
Aug 01,2022
1
people found
this helpful
this helpful
Nova Homes were great, professional, got the best price for us and super helpful all the way through!
Would highly recommend...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 01,2022
Aug 01,2022
1
people found
this helpful
this helpful
Very professional and helpful agent in selling my first home. Would recommend as a local agent to help sell a property...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 29,2022
Jul 29,2022
0
people found
this helpful
this helpful
I highly recommend the Nova team in Plymouth. They were very proactive and professional. 5 stars. Based in Crownhill they are easily accesable....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 18,2022
Jul 18,2022
1
people found
this helpful
this helpful
Read the other reviews then ask yourself if they are THAT good - I can confirm that they ARE!
Faced with selling a relative's empty property whilst living 140 miles away was always going to be a challenge but Novahomes were fantastic - they went above ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 07,2022
Jul 07,2022
1
people found
this helpful
this helpful
Thank you Novahomes for providing an excellent service. The lettings side have managed 2 rental properties for us since 2014 and have always been efficient and supportive. The sales side have kept us informed of progress, chased buyers when necessary and helped us through the process, always ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 08,2022
Jun 08,2022
0
people found
this helpful
this helpful
Thank you so much Nova Homes and in particular Stuart who took great care in all our queries and kept us up to date at all times, easy to contact and always happy and cheerful. Well done and thank you all once again. From Graham ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 06,2022
Jun 06,2022
0
people found
this helpful
this helpful
I cannot recommend Nova homes highly enough. I’ve used them twice in 12 months to sell buy to let’s after my tenants purchased their own properties. On both occasions they have been excellent; obtaining buyers within a week, achieving more than the asking price. ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 06,2022
Jun 06,2022
0
people found
this helpful
this helpful
Very efficient and attentive. Was always kept up to date with my purchase. All questions were answered in a timely manner. Highly recommended....
read full review
read full review
Was this helpful?
Yes
Yes
May 30,2022
May 30,2022
0
people found
this helpful
this helpful
This is the third time I have used Nova Homes to sell my property. Two of the three resulted in successful sales. The fees charged are competitive and the service is very good. They are not one of those agents who sits back and and ...
read full review
read full review
Was this helpful?
Yes
Yes
May 27,2022
May 27,2022
0
people found
this helpful
this helpful
Can't rate highly enough! Very friendly, efficient and amenable team. Very happy with their support through the house buying process, along with their helpful updates and videos that kept us informed. Would highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 13,2022
Apr 13,2022
0
people found
this helpful
this helpful
Stuart and the team at Nova homes have been brilliant! This was our first time selling and they supported us every step of the way. The whole process was managed efficiently, professionally and with a personable quality. They’re communication was great, we were kept ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 31,2022
Mar 31,2022
0
people found
this helpful
this helpful
From start to finish the entire team at Novahomes worked endlessly with us to market and sell our home. We were sale agreed after the first day of viewings thanks to their professionalism and Fabulous marketing to include the virtual tour of our home. We ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 18,2022
Mar 18,2022
0
people found
this helpful
this helpful
The staff at NovaHomes, particularly Stuart, Lee and Megan, have a wonderful attitude to Client care. They are so friendly and helpful.
The sale of our house wasn't the smoothes but we were keep in touch at all times with the progress in negotiations and ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 16,2022
Mar 16,2022
0
people found
this helpful
this helpful
Excellent service from start to finish. Looked after our best interests including recommending rejecting a higher offer due to the buyer not providing enough information about finances. Really happy with valuation and communication was great throughout the viewing process....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 10,2022
Mar 10,2022
0
people found
this helpful
this helpful
This was the second time that we had used Novahomes. The first time they were absolutely amazing, kept me completely up to date and couldn't be more attentive. The second time was also very good. I would wholeheartedly recommend Novahomes to anyone....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 10,2022
Feb 10,2022
0
people found
this helpful
this helpful
The team at Novahomes have been great to work with. They have been professional and efficient throughout the process and their prices are the best around. I would definitely recommend using their services....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 09,2022
Feb 09,2022
0
people found
this helpful
this helpful
Novahomes valued our home and discussed a starting price we were happy with.
We were sold subject to contract within 10 days, £25,000 over the asking price.
The team were very accessible and returned our calls within the same day.
Stuart was our main contact and we ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 09,2022
Feb 09,2022
0
people found
this helpful
this helpful
Novahomes has been estate gent. They have given very good service and no query has been any trouble. They achieved a very good price for the property and are very value. I have no hesitation in recommending them....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 08,2022
Feb 08,2022
0
people found
this helpful
this helpful
Although Nova Homes did not promise the highest selling price, they did get my property sold very swiftly, with no haggling by the buyer. I was impressed that they instigated searches as soon as I put the property on the market with them, which speeded ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 28,2022
Jan 28,2022
0
people found
this helpful
this helpful
Excellent customer service from start to finish, easily contactable day to day and very professional. I would use Novahomes again....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 28,2022
Jan 28,2022
0
people found
this helpful
this helpful
I can’t recommend Novahomes enough. They made the sale of my house super quick, easy and stress free. They were always happy to answer any questions I had along the way (very promptly as well). They are an amazing team and I am just ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 25,2021
Nov 25,2021
1
people found
this helpful
this helpful
As I gave Novahomes a very positive review a couple of years ago.
I would like to add.
One of my properties became vacant in early November. Within days Megan e-mailed me a list of potential new tenants. I selected the tenant I prefered. The ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 03,2021
Sep 03,2021
1
people found
this helpful
this helpful
I bought a house through Nova homes and have just exchanged and completed. It has been a tricky, long drawn out sale and has taken 5 months. It has been frustrating getting solicitors to literally get things moving. As a result of this I have spoken ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 18,2021
Feb 18,2021
0
people found
this helpful
this helpful
The worst estate agents we’ve ever dealt with.
We are a young couple who have recently moved back to Plymouth after me ending my studies in Southampton. We have been looking at several properties a week for months now, I noticed one had been ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Feb 15,2021
Feb 15,2021
1
people found
this helpful
this helpful
Excellent professional service, highly recommended! House sold at full asking price after 4 viewing's and
within a couple of weeks, Mathew Sarah and the team, were really helpful and reassuring throughout a fairly difficult sale during lockdown, Mathew was soon providing us with valuable information in ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 13,2020
Mar 13,2020
2
people found
this helpful
this helpful
Having had Novahomes managing my three properties, (all with same post code) for nearly five years now, after having some bumpy experiences with two other letting agencies, understandably I was cautious how things would progress with Novahomes. I soon realised I was onto a winner ...
read full review
read full review
Was this helpful?
Yes
Yes
Matthew
(12)
Lee Whitelaw
(11)
Keira
(7)
Matt
(2)
Jean
(2)
Andy
(2)
Rachael
(1)
Vendor Fees
1%Landlord Fees
10%Tenant Fees
No fees set. Last updated at 20/10/2022, 1:06 PM by Lee WhitelawComplaints Procedure
Whilst we endeavour to meet and exceed our customer expectations, and despite our best efforts there may come a time when you feel our service has not lived up to your expectation. As a member of The Property Ombudsman there are guidelines to follow when making a complaint and we have in place a formal complaints procedure which must be followed exactly when making a complaint about a licensed agent, service or staff member at Novahomes Plymouth Region, a copy of which is available on request to [email protected].
Last updated at 12:06 PM 20/10/2022 by Lee Whitelaw
Best Estate Agent in PL6 
Best Estate Agent in Plymouth 
