1 Star Review
Oct 15,2018
By:
'frustrated'
Oct 15,2018
Branch: Cambridge, 140 Hills Road
Services: Lettings (as a Tenant)
Rent PCM: £1650
Would you recommend?: No
Postcode: CB2
Branch: Cambridge, 140 Hills Road
Lettings (as a Tenant)
Rent PCM: £1650
Postcode: CB2
11
people found
this helpful
Having waited a long time for this property, and having had our phone calls ignored, we made an appointment and went to the office, and were totally ignored by members of staff, and left to a new young lady called Bethany, she took the brunt of our anger and dealt with it in a very professional manner, she is a credit to this company.
Our dealings with Leaders were very fraught, and they have no idea how to deal with someone who has a non visible disability.
Once we had the keys and got chance to look around the property it was obvious it had not been cleaned properly, not a good start for an incoming tenant with OCD, so we had to employ a professional cleaning team.
I was very fortunate to meet the Landlord who proved to be a really lovely man, so from that point on have dealt with him directly. I know his frustration with Leaders echo's our own.
Be prepared to deal with a company that is only interested in money and could care less about the customers!. They tie you in to insurance company and mislead you about utility companies, as they are getting a kick back off the ones they recommend. Would give zero stars if possible.
Comment on agent fees
Very high fees for service provided.
11
people found
this helpful
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