Sep 01,2012
By: 'Michael Henry'
Sep 01,2012
1 people found
this helpful
The agent facilitated the viewing with a great deal of patience and explanation of the property information
The agent called following the viewing to see whether he was able to assist us further with additional information and requested how we felt about the property.
An offer was made immediately because of our liking the property but additionally due to the agent\'s demonstration of customer care.
Throughout the process of the purchase the agent kept in touch, dealt with both solicitor to expidite the flow of information which assisted in antisipating delay and overcoming any issues as early as possible.
The agent provided many reassuring updates by telephone, and offered solutions and alternatives to assist with the process.
It was clear to us that the agent was not only interested in selling properties ( the job) but also had an enjoyment in inter-facing with the customer which puts the customer at some ease in what can be a stressful process.
We were plesantly surpise to learn that the agent was indeed relatively new in the roll.
The agent was never overbearing but instead worked very hard to really try to assist the costomer.
Once the transaction had been achieved the energy to assist the customer could be felt eveen to the closing stages of the sale when many agents would have already have moved on to the next sale. Well done.
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140 - 142 Northfields Avenue Northfields, London
Greater London
W13 9SB

020 8579 2350

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Branch - Northfields, London, W13